Assistant Centre Manager (Belfairs)

We are looking for an Assistant Centre Manager to join us at our idyllic Nature Discovery Centre in the ancient Belfairs woodland in Leigh-on-Sea.

Belfairs Woodland Centre introduces visitors to the 1160-acre local landscape, a third of which is woodland, including a number of outstanding sites valuable for nature conservation. It is a crucial green lung surrounded by urban areas and provides a tremendous green space of great importance to local people of the Boroughs of Southend and Castle Point.

As an Assistant Centre Manager, the position deputises the Site Manager in delivering the day-to-day operations, managing of staff and volunteers, engaging with visitors to ensure a positive visitor experience and the promotion of donations and membership for Essex Wildlife Trust. The Assistant Centre Manager is responsible for supervising Centre Assistants and Visitor Centre Volunteers.

Working as part of a visitor centre team, the post holder will need to be a team player who can engage in a welcoming and professional way with our visitors both in retail and food and beverage - ensuring excellent customer service is always at the forefront. The successful applicant will be using the till, preparing and serving hot and cold refreshments, clearing tables, restocking retail stock and engaging to customers.

We are looking for a friendly individual with an interest in customer service to join Essex Wildlife Trust in this visitor engagement role. Our profits from the Nature Discovery Centres are used to fund the conservation, educational and other work key of the Trust.

The position is a permanent role, working 15 hours per week between Monday and Sunday on a rota basis to include regular weekend and bank holiday working. The starting salary is £10,097.22 per annum (FTE £25,243.05).