Assistant Branch Manager

We're now looking for an Assistant Branch Manager to join the team at our (Location) branch. This is a key operational role, supporting the Branch Manager and helping ensure the branch runs safely, smoothly, and to a high standard every day.

What you'll be doing:

Supporting the Branch Manager in the day-to-day running of the branch

Acting as the main point of contact and leading the branch when the Branch Manager is away

Leading by example to deliver high standards of customer service

Making sure branch procedures, systems, and ways of working are followed

Being a visible role model for health, safety, and compliance

Supporting, coaching, and motivating colleagues

Helping build strong customer relationships and resolving issues professionally

Taking practical action to support branch performance, efficiency, and profitability

You don't need to tick every box - if you've got the right attitude and are ready to step up, we want to hear from you.

Experience in a customer-facing, operational, or sales environment

Confidence to support and lead a team on a day-to-day basis

A hands-on approach and a strong focus on standards and safety

Good communication skills and the ability to stay calm under pressure

A willingness to support others and take responsibility when needed

Previous experience in a builders' merchant or a supervisory role is an advantage, but it's not essential - we'll support you with the training you need to succeed.

Flexible working

Whether you're in the trade or simply love a good home improvement project, chances are you've heard of us. We're the Huws Gray Group - home to a family of trusted brands including Huws Gray, Huws Gray Plant & Tool Hire, Civils & Lintels, The Timber Group, PDM, NDI, and Anglia Tool Centre.

Across the UK, our branches support local communities with everything they need for building, improving, and creating - and that success is built on the dedication of our people., At Huws Gray, we believe a diverse and inclusive workforce makes us stronger, smarter, and better at serving our customers.

We're proud to be an equal opportunities employer and are committed to creating a respectful and inclusive workplace, whether you're based in one of our branches, on the road, or in one of our offices.

We're happy to explore flexible working options. Feel free to talk to us about this during the interview process. While we may not be able to meet every request, we'll always listen with an open mind - and there's no judgement in asking.

What's in it for you:

We believe great work should be recognised and rewarded. You can expect:

A strong annual leave allowance, alongside your bank holidays

Company bonus scheme, based on performance

Contributory pension and life assurance

Discounts on high street retailers, supermarkets, restaurants, gyms, and cinemas

Colleague discount across our group brands

Attraction and travel discounts

Training and development programmes to support your growth