(Asset Intelligence) Building Services Technical Oversight Lead

For jobs located in Wales, the ability to speak Welsh is desirable. The Department for Work and Pensions (DWP) is one of the governments largest public service departments with a sizeable annual budget, serving over 20 million citizens. The estate spans1.4 million square metresacross800+ sitesand supports around78,000 colleagues. Our vision includes DWPcolleagues,supply chain, partners and,most fundamentally, the customers theDepartment exists to serve. They are the reasonfor our existence. We are responsible for theday-to-day operationof our vast Estate by managing a private sector supply chain that delivers essential services such as Security Guarding, Maintenance, Property and Leasehold Management, Construction, Cleaning and Facilities Management. DWP Estates is not just about maintaining buildings - its about transformation. Our strategic goals include:

• Transitioning to a smaller, more affordable, and adaptable estateto meet future needs
• Investing in infrastructurethrough planned replacement works
• Embedding sustainabilityin line with Government Greening Commitments (GGCs)
• Delivering cost-effective serviceswhile maintaining high standards
• Creating a professional, best-in-class working cultureacross the Government Property profession
Our Estates strategy ambitions have been refreshed to take us through to 2030:
• OPTIMISE: Continue to transition to a more affordable and adaptable DWP estate that creates productive environments
• INVEST: Investment in an improved environment that better meets the needs of customers and colleagues and minimises service disruption
• SUPPORT the drive for sustainability throughout DWP
• DELIVER: Expertly deliver improving, cost-effective services for DWP
• THRIVE: Continue to develop a working culture for DWP Estates that is best in class across government
There is no better time to join the award winning DWP Estates team. This role based within the Asset Management team, reporting to the Head of Asset Intelligence, will be key to ensuring support, providing technical assurance to the Estates functions on all asset and building services related matters. It will also include detailed reviewing of reports, assessments and recommendations provided by the supply chain, ensuring that the relevant standards and regulations are applied to the Estate.,
• Lead accountability for ensuring oversight of processes and standards related to building services (Mechanical, Electrical, Fire, Asbestos, Legionella and Security). This is delivered by supporting Estates colleagues on technical, engineering and building services matters on the key asset risks such as Fire, Water, Asbestos, Gas, Electricity, Lifts and Ventilation systems.
• Supporting Estates in the identification and technical advice on specifications / systems required for building services installations (Mechanical, Electrical, Fire, Asbestos, Legionella and Security). and their safety features and requirements to meet legal compliance. Work closely with stakeholders across Estates Design Standards, Service Delivery, Policy and Compliance and Projects Team & other internal/external stakeholders to provide review and support.
• To monitor, review in detail and provide assurance of asset management activities planned and carried out by our Supply Chain partners including auditing and monitoring the accuracy of the asset register for building services assets
• Develop a risk profile on the Building Services area to feed into risk profiles for assets & buildings
• Responsible for the oversight and management of contracts relating to Fire & Water risk assessments and Asbestos management (Carveout Suppliers).
• Provides technical support and oversight to address areas of dispute with the Supply Chain in relation to technical activities
• Responsible for the Asset Intelligence training matrix and CPD to ensure that all training/skills gaps are identified and actioned
• Audits project completion activities to ensure that asset registers and PPM records are updated on completion of projects.
• Ensure adherence to relevant policy, standards and statutory requirements.
• Create a dashboard for asset trends as part of asset compliance reporting.
• Oversight and maintains a live database of building services related risks/issues, (Risk Register) ensuring action is taken to resolve issues in a timely manner.
• Oversees deep dive audits of building services asset compliance across the Estate, assessing the outputs to identify performance trends and potential issues. Addresses identified issues directly with the Supply Chain partner.
• Assess MI to determine and assess asset performance, identifying improvements and the need for interventions.
• Provide technical oversight support during investigations of accidents, incidents and near misses
• Communicates and escalates information / new requirements / lessons learned to Estates, the Integrator and Supply Chain
• Identifies and advises the Estates function, Integrator and Supply Chain partners on appliable technical, industry and compliance standards and how these need to be applied to maintain standards, achieve compliance or improve energy efficiency
• Escalates any immediate risks/issues identified to the Head of Asset Intelligence, and any other relevant stakeholders
• Acts as an escalation for technical issues that require escalation through the governance channels and monitors the risk and
• Provides technical oversight to the Capital Projects and Major Projects when required.
• Reviews relevant work orders raised to confirm that the technical solution proposed is sound and that cost estimate is reasonable.
• Reviews documentation attached to completed work orders to confirm the technical solution has been fully implemented.
• Drives the management of assets and development of asset strategies, within a large portfolio, in support of achieving defined Sustainability and Net Zero Carbon objective
• Commitment to Sustainability and Net Zero Carbon improvements across the Authority, demonstrating leadership in making the public estate smaller, greener, better.
• To investigate and propose innovation, improvements and best practice
• To support and deputise for the Head of Asset Intelligence as required., All candidates who are successful at the sift stage will undertake a single virtual video interview.
There, you will be assessed against the experiences listed in the essential criteria. You will also be asked additional questions to validate your knowledge which will be measured against the essential criteria as specified in the vacancy. Your will also be asked some Behaviour & Strength questions. Currently the sift is scheduled to take place w/c 27th July 2026and interview dates w/c 10th August 2026. Interviews are scheduled to take place virtually and dates are subject to change., Civil Servants applying on promotion will usually be appointed to the salary minimum or within 10% of existing salary. Any move to DWP from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may, however, be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at the Childcare Choices Website. Feedback Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups:
• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) . Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window) .


• Technical oversight and understanding, capable of advising and resolving complex issues operational and technical specification requirements associated with building services such as lifts, electrical assets, mechanical across a large national portfolio and varied assets.
• Working and tangible knowledge of Building Services including Fire, Water and Asbestos, to be able to understand how supply chains operate across building services
• In depth knowledge of asset management and planned preventative maintenance schedules such as SFG20 and the ability to disseminate the need / evaluate any risks.
• Up to date knowledge of the legislation and industry standards in relation to providing a safe Estate.
• Detailed and extensive tangible knowledge/experience of Facilities Management Services, building asset types and their significance on legal compliance and operational impac
• Experience in working with partner organisations and supporting effective decision making leading to improved performance.
• Involvement with project management and being persuasive in identifying key areas of work required, risk analysis and prioritisation
• Influential and able to lead key senior stakeholders, colleagues and customers towards commercial solutions that give a balance of optimal performance whilst delivering on business and portfolio strategy
• Demonstrable experience of acting as technical oversight within the Facilities Management Arena
• Previous experience of developing cost-effective solutions to ensure continued compliance within the business
• Extensive experience in the use of CAFM systems. (Concept etc)
• Extensive experience of using data to identify trends (Power B
• Extensive Microsoft experience and knowledge, An accredited Higher National Certificate (HNC) or Higher National Diploma (HND) in engineering or technology, or equivalent demonstrable experience in a similar role
• NEBOSH General Certificate (or equivalent)
• Membership of an accredited professional organisation (MIET, MIWFM IAM etc.)
Desirable
• Qualification at least Level 3 in Asbestos, Legionella or Fire related discipline
• Degree qualified with a core competency in Building Service
• Chartered Membership of a relevant institution (e.g. CIBSE)
Qualifications An accredited Higher National Certificate (HNC) or Higher National Diploma (HND) in engineering or technology, or equivalent demonstrable experience in a similar role NEBOSH General Certificate (or equivalent) Membership of an accredited professional organisation (MIET, MIWFM IAM etc.) Behaviours We'll assess you against these behaviours during the selection process:
• Seeing the Big Picture
• Changing and Improving
• Making Effective Decisions
• Communicating and Influencing
  
  Alongside your salary of 57,946, Department for Work and Pensions contributes 16,786 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).
DWP have a broad benefits package built around your work-life balance which includes:
• Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours.
• Generous annual leave at least 23 days on entry, increasing up to 30 days over time (prorata for part time employees), plus 9 days public and privilege leave.
• Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme.
• Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly).
• Family friendly policies including enhanced maternity and shared parental leave pay after 1 years continuous service.
• Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes.
• An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Womens Network, National Race Network, National Disability Network (THRIVE) and many more.
Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use., If you are placed on a reserve list but we cannot immediately offer you a post, please note:
• If you are later offered the role you applied for, in a location you have expressed a preference for, and you decline the offer or are unable to take up the post within a reasonable timeframe you will be withdrawn from the campaign and removed from the reserve list, other than in exceptional circumstances (e.g. a contractual Part Time Working Pattern cannot be accommodated in the initial role offered or in cases of serious ill health).
• If DWP makes an offer of an alternative role or location to that which you originally applied for, and you decline that offer, you will be able to remain on the reserve list.
Disability Confident Scheme If high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards. Reasonable Adjustments We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia. If you need a change to be made so that you can make your application, you should contact the Government Recruitment Service via DWPRecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.