Assessment Group Manager

As Assessment Group Manager, you'll lead a component team responsible for the production of high-stakes IELTS test content. You'll ensure content is developed, reviewed and delivered to the highest standards of quality, accuracy, and compliance, supporting a product that plays a critical role in education, migration, and employment globally. Alongside leading your team, you'll act as a subject matter expert, shaping how test content is produced and continuously improved. You'll work closely with colleagues across Assessment, Research and Data functions, while also contributing to conversations with external stakeholders including regulators, ministries, and recognising organisations. You'll operate in a complex, high-volume environment, where decisions you make today can affect live test content used around the world, requiring sound judgement, precision and accountability. Key responsibilities include:

• Leading and developing a specialist team delivering test content production
• Overseeing quality assurance across content development and results processes
• Ensuring content meets required standards for accuracy, validity, and compliance
• Managing risks associated with test content production and security
• Improving processes, workflows, and production efficiency at component level
• Working with external assessment specialists, including recruitment and training oversight
• Contributing to cross-functional planning and decision-making across IELTS Delivery
• Representing assessment expertise in internal and external forums
  
  You'll enjoy working at the intersection of expertise, leadership and accountability, where getting things right genuinely matters.
You'll bring strong assessment expertise alongside the ability to lead and develop a high-performing team in a complex, quality-driven environment. Essential
• Demonstrable expertise in language assessment theory and practice
• Experience of managing or leading high-performing teams delivering complex outputs
• Experience working in high-stakes or highly regulated environments
• Experience overseeing or contributing to content production, evaluation, or quality assurance processes
• Ability to interpret and work with data (quantitative and qualitative) to inform decisions
• Strong planning, prioritisation, and decision-making skills in complex environments
• Experience improving or managing processes, workflows, or projects
Desirable
• Background in English language teaching or a related field
• Knowledge of the IELTS ecosystem, including test design and delivery
• A recognised EFL/ESL teaching qualification or relevant related qualification
We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and who best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable and/or appropriate, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition

We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. What does it mean to help shape one of the world's most trusted English language tests? This is a rare opportunity to lead a specialist team at the heart of IELTS-ensuring the quality, integrity, and ongoing evolution of test content used by millions of learners worldwide. You'll combine deep assessment expertise with leadership, influencing both internal strategy and external stakeholders across the global IELTS partnership., Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe - for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.

We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits, including:
• 28 days annual leave plus bank holidays
• Private medical and Permanent Health Insurance
• Discretionary annual bonus
• Group personal pension scheme
• Life assurance up to 4 x annual salary
• Green travel schemes