We have an exciting opportunity to join our existing Surrey Family Support team to provide early intervention services for parents and carers of autistic children and young people in the county, whether or not they have a diagnosis. We work directly with parents and carers to provide practical and emotional support to enable the development of their knowledge and understanding, and equip them with the tools they need to be able to support their child's needs, and improve the emotional wellbeing of the whole family. We have an opportunity to recruit ASD Family Advisors to provide out of hours telephone support to parents and carers of autistic children and young people, whether or not they have a diagnosis. The out of hours helpline will be open from 5-11pm daily, and so you must be available to work between these times on a rolling rota. Calls will be triaged to the service by the CAMHS Duty Team. The service will not have direct contact with the families, children or young people, but will provide reassurance, expertise, support and strategies to families by telephone.

• A passion for and a commitment to, supporting parents and carers of autistic children and young people.
• An understanding of autism, and a positive attitude towards the strengths of the condition, as well as the ability to appreciate the challenges it can present for parents and carers, and work empathically alongside them in a solution focussed way.
• Experience of working with children and young people on the autism spectrum ideally within a professional capacity.
• Experience of working with parents and carers, ideally of people on the autism spectrum within a professional capacity.
• The ability to work calmly under pressure, or when confronted with challenging or upsetting situations.
• Understanding and experience of using, applying and adapting autism specific approaches and strategies.
• Good communication skills, for working with families, and with a remote team and manager.
• Have a good understanding of Safeguarding issues and responsibilities within your professional capacity.
You will be provided with the equipment you need to be able to work from home. There will be a very occasional requirement to travel to team meetings or to training, however we envisage these mostly being delivered virtually., Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .

The National Autistic Society is the UK's leading charity for autistic people. Since 1962, we've been transforming lives, changing attitudes and helping to create a society that works for autistic adults and children. We transform lives by providing support, guidance and practical advice for the 700,000 autistic adults and children in the UK, as well as their three million family members and carers. Autistic people and their families turn to us at key moments or challenging times in their lives, be it getting a diagnosis, going to school or finding work. We change attitudes by improving public understanding of autism and the difficulties many autistic people face. We also work closely with businesses, local authorities and government to help them provide more autism-friendly spaces, deliver better services and improve laws., A breakthrough can seem like the smallest thing, but it can make the world of difference to someone on the autism spectrum. By becoming a Surrey Family Support Coordinator at The National Autistic Society you'll help make Everyday Breakthroughs happen more often.


• Pension scheme
• 25 days annual leave (pro rata)
• Excellent induction, training and development programme including training about autism and opportunities to attend our conferences
• Online staff discount scheme for a range of benefits (cycle to work scheme, season ticket loan)
• Access to a 24-hour employee assistance programme