ASB & Legal Officer

This is an exciting opportunity for a ASB & Legal Officer working within the Housing Management team, covering the Manchester area We are looking for someone who can provide an excellent services to our customers. Our top 2 priorities are Safe Environments and Passionate people within our YHG plan - as an ASB & Legal Officer, you will play a key role in this by improving neighbourhoods and sustaining successful tenancies for our customers. What will my working week look like? You will live within a reasonable distance to the Manchester area so there is no excessive travel and to be able to cover your patch. You will also need to be based within a reasonable travelling distance of our Head Office in Birchwood, Warrington to attend meetings and training courses when needed. You need to have access to your own vehicle and will have freedom to manage your own diary around your customer visits and stakeholder meetings. What will I be responsible for doing? You will work closely with customers to investigate, determine appropriate actions, manage and resolve cases, and work with a wide range of external stakeholders (Local Government, Police, Community Safety and Safeguarding Teams), liaising on behalf of both the customer and the Group.

• A good level of knowledge of current Housing Legislation and Tenancy Enforcement (Anti-Social Behaviour, Crime and Disorder)
• Experience of legal processes i.e. preparation of witness statements, court applications, working in conjunction with legal providers and court attendance.
• Experience of and management of a wide range of community safety services, including investigating, managing and resolving a diverse range of cases including tenancy breaches and Anti-Social Behaviour.
Ideally you will be a…
• Collaborative team player
• Strong communicator, both written and verbal
• Good problem solver
This role is really suited to someone who likes to help people, resolve problems and is able to manage conflict.

Your Housing Group is a registered social landlord helping people at every stage of life to live in quality homes they can afford. As one of the North's sector-leading landlords, we are proud to play our role in tackling the UK's housing crisis by continually reinvesting in our 29,000 properties and tailoring our services to meet the diverse needs of our customers. We also build over 1,000 new homes each year. We're an employer of choice, over 88% of colleagues here recommend us as a 'great place to work'.

In return we offer £31,685 - £38,390 for a 35-hour week, and 25 days annual leave (holidays also increase with time served) plus Bank Holidays, but our employee offering provides much more than just a competitive salary and holiday allowance. We trust our people to manage their own diaries, if you need time for an appointment, the school run or an exercise class, as long as it fits with business needs, we're open to what works for you too. And when you need to collaborate with your team, you can visit Youggle House - our wellbeing, social, collaboration and meeting space, in Birchwood, Warrington. On top of this, we'll provide you with a great benefits package, including a contributory pension where we match whatever you choose to contribute (up to 8%), an advanced level healthcare cash plan, that doesn't just provide dental and optician cashback but also health and wellbeing benefits (such as 24/7 GP Access, money back from prescriptions and alternative therapy treatments) and an amazing discount scheme that gives you access to half price cinema tickets, subsidised gym memberships and a huge range of discounts with some of the biggest high street and online names.