Commanding Officer's Welfare Advisor - Ensure that the Commanding Officer is kept fully aware of all welfare matters affecting members of the Regiment and their families, within the confidentiality code
Represent the Commanding Officer at all Welfare, Housing and Garrison meetings
Manage all urgent/crisis welfare matters within 24hrs bringing all welfare cases to a workable solution. To hold an on-call welfare duty telephone 24/7
Housing Coordination - In conjunction with Defence Infrastructure Organisation (DIO), ensure that all families have well maintained accommodation within their entitlement
Welfare Delivery - Establish good working relationships with all welfare and military support agencies, to ensure that service personnel and their families receive appropriate help and advice to address their specific welfare needs. To assess families in financial and practical need and provide case-work to the appropriate charitable provider to ensure families access the help required. To include all statutory agencies
Community Engagement including Rebasing issues, school meetings, early years provision, town council meetings, North Yorkshire youth service and engagement with local Mayor and constituency MP
Access & Security - Issue of forms and signatory for families' ID cards
Operational Welfare Support - During operational deployments/exercises, the Unit Welfare Officer is additionally responsible for the:
Welfare Vulnerability Risk Management (VRM) - To be responsible for the management of VRM soldiers in the Regiment. To update the VRM register as necessary with Unit Welfare Officer input. To advise and offer guidance to the Officer Commanding and Squadron Sergeant Majors on visit protocols. To ensure all VRM info is added to the system within the time-frames specified in the relevant policy
Community Centre Management - Be responsible for the facility management of Claro Central Community Centre. To ensure all personnel utilising the building are correctly briefed on all practical, security and health and safety aspects of the building
Foreign & Commonwealth Advice - To offer and advice and guidance to all foreign and commonwealth soldiers and their dependants on matters concerning visas and nationality. Liaising with Home Office