Army - Business Change Lead (DLMC)

The Business Change Lead (BCL) will work with key Top Level Budget customers in an already well established Business Change Network, to understand the technical, business process and user level changes that the DLMC change programme will bring about and to advocate the advantages of using the solutions provided, allowing the benefits of this important Programme to be realised within the TLBs.

The successful candidate will work alongside a high performing, multi-disciplined team of civil servants, contractors and military personnel to align with programme timescales. This key role will massively impact the ultimate success of the programme through its delivery of programme Business and People readiness activities and driving benefits realisation work. It will give the Business Change Lead the opportunity to really make a positive difference to the working lives of every member of Defence.

This is a challenging and exciting opportunity working to a civilian Programme Manager within a tight-knit team of like-minded professionals, including military and industry. You will lead the activities to ensure users and customers prepare to adopt, and receive benefits from, the high profile DLMC programme. The programme is already in delivery using agile methodologies., Working collaboratively with Digital Foundry as the DLMC delivery agent and with the Programme Team to understand the phased delivery approach, and business change activities already identified.
Line management of at least one Higher Executive Officer.
Develop, maintain, and track progress against the business change plan and integrate business change activities into the overarching Programme plan/schedule.
Provide input to, and communicate, roll-out / transition strategies and plans as they develop.
Work collaboratively with internal Programme communications colleagues, business and project leads to articulate the Programme vision, case for change and key messages, crafting communication materials as required.
Provide coaching and support to help TLB representatives within the Business Change Network to adopt appropriate change structures for their areas and to recognise, understand, and manage resistance.
Coordinate and support the Business Change Network in activities to drive business impact assessments including identification of affected posts and risks. This will include facilitating the existing Business Change Managers Forum, change workshops, continuity planning, demonstrations etc.
Work alongside Programme Team to develop, maintain and supervise progress of the Benefits realisation plan and lead in advising and advocating best practice in benefits management, noting that some benefits will not be realised until after the Programme has closed down.
Engage with training teams for planning and design of training and user support activities. (The training will be delivered by Digital Foundry). Assist in creation/running of support channels relating to business change matters.
Lead activity to ensure ongoing alignment with policy (JSP822 in particular) and maintain awareness regarding other initiatives within the training and learning arena that may increase risk of change fatigue within TLBs.
Assess and monitor readiness and adoption metrics where possible.
Providing input as part of the team to other Programmatic matters as required.