Apps Managed Service Lead
DXC Technology, Wharf Hill, Winchester
Apps Managed Service Lead
Salary not available. View on company website.
DXC Technology, Wharf Hill, Winchester
- Full time
- Permanent
- Onsite working
Posted 5 days ago, 25 Sep | Get your application in now to be included in the first week's applications.
Closing date: Closing date not specified
Job ref: 63c15797b52c4b828783403d2f80e123
Location ref: Wharf Hill, Winchester
Full Job Description
- Manages functional areas or department account leads on small to medium sized accounts to ensure that business solution objectives are met.
- Develops demand forecasts with account teams on small to medium sized projects to assist functional areas or departments in planning and delivering end-to-end services.
- Works with functional areas or departments to interpret and plan projects or workload forecasts.
- Manages and approves expenditures for accounts in line with the established policies and procedures.
- Manages complex relationships between delivery and consumer groups to ensure good client relations.
- Identifies and manages service improvements to increase customer satisfaction. Manages and ensures delivery of projects meet client and company expectations and needs.
- Partners with functional areas or departments to integrate new, enhanced and existing service offerings for accounts.
- Supports developing new business proposals and introduces new technology to enhance business solutions.
- Selects and hires employees. Trains and evaluates employees to enhance their performance, development, and work product. Addresses performance issues and makes recommendations for personnel actions. Motivates and rewards employees including providing salary increases, bonuses and promotions within allocated budgets and company guidelines.
- Prepares and recommends operating and personnel budgets for approval. Monitors spending for adherence to budget, recommends variances as necessary.
Due to the nature of the work and the customers we support, the successful candidate must be eligible to meet UK Government and contractual personnel security requirements, including the applicable residency requirements for the role, and have the right to work in the United Kingdom. Some roles may also be subject to nationality requirements where these are necessary to meet UK Government or contractual security obligations., Bachelor's degree or equivalent combination of education and experience. - Strong experience in support services, project, or program experience.
- Previous leadership or supervisory experience.
- Experience working within the technology industry.
- Experience working with company products and operating systems.
Direct job link
https://www.jobs24.co.uk/job/apps-managed-service-lead-127463602