Apprenticeship Outcomes Officer

As an Apprenticeship Outcomes Officer (AOO), you will be integral in offering support and guidance to apprentices who choose to study with us. You will facilitate the setting of targets to challenge the apprentice, ensuring they reach their full potential and achieve timely and successful outcomes. You will also provide support to employers of apprentices in allocated caseloads, to ensure they understand and fulfil the requirements of the apprenticeship and to support their apprentice(s) to achieve.

We are keen to receive applications from those who would like to be considered for current vacancies, and also any roles that may arise in the future. As the University continues to grow and expand its academic offering, the need for AOOs to support our students also continues to grow.

You will need to submit your application via our Careers Site and 'connect' with our Apprenticeship Outcomes team to be added to our AOO pool.

Your accountabilities and responsibilities include:

Schedule, plan for and undertake high-quality progress monitoring and review activity for an allocated apprentice caseload
Maintain accurate records of apprentice progress and other factors within each allocated apprentice's e-portfolio.
Respond to Student Central queries relating to apprentices in allocated caseload

Experience in a similar role
Experience with supporting learners/apprentices in identifying and setting own SMART targets
Digital skills confidence: We use MS Office which includes Teams, Outlook, Word, Excel, and PowerPoint and several other systems/technology

At University of the Built Environment we expect employees to demonstrate our values: Passion, Integrity, Excellence and Support. Student satisfaction and success are our main drivers, and our people consistently report high levels of employee engagement; your contribution will be valued should you join us.

We are a long-standing and leading provider of supported online education with a long-term ambition to be the world's most sustainable university. At The London School of Architecture, our students study onsite. Staff wellbeing and work-life balance are a priority for us, with flexible working arrangements and a generous holiday allowance amongst some of our key employee benefits.

Full time (35 hrs/wk), one permanent and two fixed term opportunities available

Split place of work between Horizons (Reading, Berkshire) and Home

Salary £30,942 FTE pa plus benefits