Apprenticeship Opportunities - Customer Service / Administration / Communications Apprentice
Bridgnorth Town Council, Bridgnorth, Shropshire
Apprenticeship Opportunities - Customer Service / Administration / Communications Apprentice
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Bridgnorth Town Council, Bridgnorth, Shropshire
- Full time
- U
- Onsite working
- Apprenticeship programme
Posted 1 day ago, 3 Nov | Get your application in today.
Closing date: Closing date not specified
Job ref: b556c70314e5467aadd51f443e08433e
Location ref: Bridgnorth, Shropshire
Full Job Description
Apprenticeship Opportunities - Customer Service / Administration / Communications Apprentice
Gain a recognised qualification while developing practical skills in customer service, administration, communications and community engagement.
About Us:
Bridgnorth is an historic market town on the banks of the River Severn. The town currently has a population of 12,000 and acts as a centre for the rural area of eastern Shropshire.
It has strong links with the nearby West Midlands conurbation and is a popular leisure destination. It is likely that there will be significant population growth in the wider area over the next decade.
We are looking for Customer Service / Administration/ Communications Apprentices to support the delivery of excellent customer service, communications and administrative support across the Town Council whilst undertaking a recognised apprenticeship programme
Some main duties of the role includes:
Provide a friendly, professional and welcoming first point of contact for residents, visitors, councillors, community groups and partner organisations.
Respond to enquiries received in person, by telephone, email, online and through social media, resolving them where possible or signposting/referring them appropriately
Assist in creating, updating and publishing content for the Council's website, newsletters, social media platforms and other communication channels.
Provide general administrative support, including filing, scanning, photocopying, document management, correspondence and maintaining records, databases and spreadsheets.
Participate fully in the apprenticeship programme, including attending training, workshops and mentoring meetings as required.
Comply with the Council's Standing Orders, Financial Regulations, policies, procedures, health and safety requirements, data protection legislation and confidentiality obligations.
GCSE Grade 4/C or above (or equivalent) in English and Mathematics, or willingness to achieve these as part of the apprenticeship.
Eligible to undertake an apprenticeship programme.
Interest in customer service, communications, administration or local government