Apprentice Vehicle Technician (Gravells Renault) Hereford

Introduction

Gravells Renault is currently looking to employ an Apprentice Vehicle Technician to join the team. This is a full-time position offered on a 2-year apprenticeship, undertaking an Autocare Technician Level 2 Apprenticeship with an option for progression on the Level 3 Maintenance and Repair.

About the Employer

Gravells, a name synonymous with quality and outstanding service, has been a trusted part of the automotive landscape since its founding in the picturesque town of Kidwelly in 1932 by Tom Gravell MBE.

On March 1, 1954, Gravells became the UK's first Renault dealership, a distinction that reflects our long-standing partnership with this iconic brand. Over the decades, we've continued to grow and adapt, always prioritising the needs of our customers.

In 2007, we expanded our offerings by introducing Kia to our Kidwelly location. Since then, we've established Kia dealerships in Narberth, Swansea, Bridgend, Abergavenny, and Hereford, bringing the same commitment to excellence to these communities. No matter where you visit us, you’ll find the same dedication to customer care and high standards that have defined us for over 90 years.

What You'll Do

• Learning and assisting in the diagnosis, testing, servicing and repairing of motor vehicles and ensuring technical skill and knowledge is constantly improved upon
• Learning how to interpret and apply technical service/repair data to read and fully digest all vehicle service literature and updates supplied
• Learning how to ensure vehicles comply with all safety and manufacturers’ standards when returned to customers and record any non-conformance of this on the work request card
• Learning how to complete work request forms correctly and neatly, ensuring that they conform to company/manufacturer/warranty requirements, including the recording of damage reports, mileage, chassis numbers and that they are clocked on/off as necessary
• Gaining knowledge of and ensuring compliance with manufacturer warranty procedures
• Ensuring that all parts/sundries used during the course of a service/repair are accounted for by either a parts department invoice/picking slip attached to the work request card or by recording them on the work request card
• Ensuring the workshop is kept clean and tidy to ensure high standards of health and safety and practice good housekeeping
• Attending college and completing all coursework/examinations, including portfolios as required, in order to attain the appropriate qualifications within the prescribed time span of the apprenticeship
• Ensuring customer vehicles are protected against accidental damage or loss whilst in the care of the organisation, including protecting them with the appropriate covers
• Safeguarding all plant and tools against loss or misuse and using all equipment reliably and safely, reporting any defects immediately
• Learning how to investigate, report and advise on vehicle and component serviceability, to produce comprehensive electronic vehicle health checks and supporting videos
• Fully adhering to all health and safety procedures and reporting any non-compliance (including non-compliance by colleagues) to ensure that all employees and customers are protected from any potential hazards
• Any other reasonable duties as requested by your line manager

Training Outcome

• Progression on to Level 3 Maintenance & Repair

Skills Required

• Communication skills
• Attention to detail
• Customer care skills
• Problem solving skills
• Number skills
• Team working
• Creative
• Initiative
• Patience
• Physical fitness
• Passion and interest for cars

Qualifications

• Desired - GCSE - English - 4
• Desired - GCSE - Maths - 4

Course Information

Course: Autocare technician (level 2)

Level: 2

Route: Engineering and manufacturing

Apprenticeship Level: Intermediate

Working Arrangements

Working Week: Monday - Friday, 8.00am - 5.00pm.

Expected Duration: 2 Years

Training Provider: GTG TRAINING LIMITED