Apprentice Vehicle Damage Estimator – Customer Service - Tewkesbury

Introduction

Gemini Accident Repair Group are offering an exciting and unique opportunity for apprentice vehicle damage assessor to join their highly successful and growing organisation. They will learn skills to appraise and compile estimates in order to repair accident damaged vehicles correctly. 

About the Employer

Gemini ARC was established in July 2008, our experience in running highly efficient and professional bodyshops spans over 20 years. With 38 locations across the country we have partnerships with most major insurance companies and vehicle manufacturers so we can demonstrate our commitment to quality, and maintaining our goal of making the repair journey as stress free as possible for our customers.

What You'll Do

Gemini Accident Repair Group are offering an exciting and unique opportunity for apprenticeship candidates to start their career within their highly successful and growing organisation, as a Vehicle Damage Assessor Apprentice.

The Gemini Apprenticeship Programme provides you with an exciting and challenging opportunity to achieve formal qualifications through extensive product training, while in full-time employment.

A Vehicle Damage Assessor will construct a comprehensive repair pack to ensure damage vehicle are repaired in a safe and structural process.

To achieve this, a range of:

• MET
• Panel
• Paint administrative process
• Customer service skills will form the basis of the required breadth of knowledge

The person be required to engage with a range of customers by many methods including direct “face to face”, email, telephone and by structured “platforms” communication.

The skills to be developed prepare the plan for the various workshop technicians to actually undertake all repair processes to reinstate vehicle to pre-accident condition. The post holder will also be required to complete any other tasks deemed by the line manager as appropriate in line with the role.

Training Outcome

Upon successful completion of the apprenticeship, the role holder will progress to full-time employment with the company.

Skills Required

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Team working

Qualifications

• Essential - GCSE - Maths and English - 3

Course Information

Course: Customer service practitioner (level 2)

Level: 2

Route: Sales, marketing and procurement

Apprenticeship Level: Intermediate

Working Arrangements

Working Week: Monday - Friday 8.30am - 5.00pm, with a 30 minute lunch break. If over 18 the hours would be 42.5 hours a week - 8.00am - 5.00pm.

Expected Duration: 1 Year

Training Provider: NOTTINGHAM COLLEGE