Apprentice Travel Consultant
Hays Travel, Kelleythorpe, East Riding of Yorkshire
Apprentice Travel Consultant
£15,392 a year
Hays Travel, Kelleythorpe, East Riding of Yorkshire
- Full time
- Permanent
- Apprenticeship programme
Posted 4 days ago, 21 Jul | Get your application in now to be included in the first week's applications.
Closing date: 07-08-2026 (In 13 days)
Job ref: None
Location ref: Kelleythorpe, East Riding of Yorkshire
Full Job Description
Introduction
If you are passionate about customer service, then this could be an exciting opportunity for you. The role includes working in a fast-paced customer-facing role, meeting and greeting customers, answering telephone calls, and taking and assisting with customer questions and queries.
About the Employer
Johnathan Cresswell Travel LTD have a franchise agreement with Hays Travel, the UK's largest travel agency. We work closely providing excellent customer service along with products and services that exceed our customers’ needs. We take pride in delivering first class support and training, to enable them to reach their full potential.
What You'll Do
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
Duties:
- Meeting and greeting customers
- Answering telephone calls
- Taking and assisting customer questions and queries
- Selling products and service to meet customer needs
- Administrative duties
- Marketing in-store and on social media
- Assisting with customer events
- Team meetings and on and off-the-training
What is it like to work for us?
- Our people are always at the heart of everything we do
We offer travel consultant training programmes to help you progress personally and professionally, as we know the benefits of promoting and rewarding our hardworking colleagues are extremely important - Plus, there are opportunities to travel abroad on educational trips.
- All elements involved in being a travel consultant will be covered.
- The successful apprentice will gradually take on more tasks and responsibilities as they progress and develop in their role.
Training Outcome
- Our Apprentices progress in their careers and many of our management team started as Travel Apprentices
Skills Required
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Team working
- Creative
- Initiative
- Patience
- Motivated
Qualifications
- Essential - GCSE - English - 4 Or Above
- Essential - GCSE - Maths - 4 Or Above
Course Information
Course: Travel consultant (level 3)
Level: 3
Route: Sales, marketing and procurement
Apprenticeship Level: Advanced
Working Arrangements
Working Week: 5 days a week with a day off during the week, which is changeable. Maybe some Sundays when in peak sales season. Opening Hours Monday - Friday 09:15 - 17:30 Saturday 09:00 - 17:00 Sunday - Closed
Expected Duration: 1 Year 2 Months
Training Provider: ROCHDALE TRAINING ASSOCIATION LIMITED