Apprentice Transport Planner

Introduction

The purpose of the Apprentice Transport Planner’s role will be to support the Transport Planning team whilst developing the knowledge, skills and behaviours required to become a competent Transport Planner.

About the Employer

Chadkirk Transport is a Manchester-based haulage, courier and warehousing specialist trusted with high-value, time-critical deliveries across the UK. Operating 24/7, we go beyond standard transport by integrating with our clients, anticipating challenges and delivering tailored solutions that reflect your brand and expectations. From same-day haulage to specialist and secure storage, we provide reliability, flexibility and service without compromise.

Established in 2009 under the guidance of our dedicated Managing Director, Rhys Fildes, Chadkirk Transport has undergone remarkable growth in the past decade. What began as a small courier enterprise has now evolved into a prominent player in the haulage industry.

Today, we proudly operate on a national scale, delivering exceptional same day transport services from our conveniently located head office in Stockport, Greater Manchester. Situated near major motorway networks, we possess the capacity to efficiently serve businesses across the entire UK.

What You'll Do

• Assist with planning daily vehicle routes under supervision
• Learn how to allocate vehicles and drivers efficiently
• Support the monitoring of vehicle movements throughout the day
• Communicate with drivers regarding delivery schedules and route changes
• Help monitor driver hours and compliance
• Assist with customer enquiries via telephone and email
• Update transport management systems accurately
• Learn how to identify opportunities for backloads
• Assist with producing transport reports and operational statistics
• Primary responsibility for data input into our TMS
• Support the management of the transport inbox and responding to emails
• Receive inbound phone calls from customers, suppliers or the general public and direct the enquiries to the relevant person or department
• Work with the warehouse and transport teams to ensure customer requirements are met
• Develop an understanding of customer service standards
• Complete apprenticeship coursework and attend training as required
• Demonstrate a willingness to learn and continuously improve

Training Outcome

• Full time position within the transport office and planning team

Skills Required

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Administrative skills
• Analytical skills
• Team working

Course Information

Course: Traffic operator (level 2)

Level: 2

Route: Transport and logistics

Apprenticeship Level: Intermediate

Working Arrangements

Working Week: Monday to Friday 9am to 5pm, may include occasional weekends

Expected Duration: 1 Year

Training Provider: THE NATIONAL LOGISTICS ACADEMY LTD