Apprentice Team Leader

Introduction

As an Apprentice Team Leader, you'll lead by example, making sure the team have everything they need so the shift runs like clockwork! You'll make sure the team maintain high standards and that our customers are kept happy.

About the Employer

Greene King is the country's leading pub retailer and brewer, running over 3,100 pubs, restaurants and hotels in towns, villages and city-centre high streets across England, Wales and Scotland. With a rich heritage of over 200 years, we brew award-winning beers and operate managed, tenanted, leased and franchised pubs from our headquarters in Bury St. Edmunds.

What You'll Do

As a Team Leader Apprentice, you'll lead by example making sure the team have everything they need, so the shift runs like clockwork! You'll make sure the team maintains high standards and that our customers are kept happy.  

As a Team Leader apprentice, you will...

• Provide customers with a heartfelt and memorable experience each and every time they visit
• Deputise the management team and resolve any issues that arise in their absence
• Help organise and coordinate the team during a busy shift making sure everything runs like clockwork
• Making sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible

What you'll bring...

• A great eye for detail, making sure every pint is poured to perfection
• A role model to the team on giving great service and making sure every customer receives a warm welcome
• An ability to think on your feet and adapt to whatever challenges arise during a busy shift
• A positive can-do attitude to and real team player

We're all about rewarding our teams for hard work, that's why...

You'll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands - As one of the industry's top apprenticeship providers, we can provide training and development at each level of your career
• Discount of 33% for you and 15% for your loved ones on all of our brands, so you enjoy your favourite food and drink at a discount
• Wage Stream - Access your wage before payday for when life happens
• Retail discounts - Receive up to 30% of at Superdrug, exclusive discounts with Three Mobile along with many more
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels, so you can enjoy a weekend away without breaking the bank
• Free employee assistance program - Mental health, well-being, financial, and legal support because you matter!

What your apprenticeship includes:

• A mixture of face- to-face and skype/phone catch ups every 4 - 6 weeks to discuss feedback and progress
• A mixture of on and off-the-job training, including workshops and webinars
• Reviews every 12 weeks with your Line Manager and Apprenticeship Trainer
• The chance to get Functional Skills in English and maths (if you don't already have GCSEs)
• A Hospitality Team leader Apprenticeship Qualification once you have completed the 15-month programme 

At Greene King, you'll be working towards your Hospitality Supervisor Apprenticeship - Food and Beverage Level 3 Apprenticeship qualification over the course of 12-18 months 

Training Outcome

Ongoing training and progression opportunities.

Skills Required

• Team Working
• Organisation Skills

Qualifications

• Desired - null - None required - None required

Course Information

Course: Hospitality supervisor (level 3)

Level: 3

Route: Catering and hospitality

Apprenticeship Level: Advanced

Working Arrangements

Working Week: 30-35 hours - shift work including evenings and weekends, exact shifts to be confirmed.

Expected Duration: 1 Year 3 Months

Training Provider: LIFETIME TRAINING GROUP LIMITED