Apprentice Site Co-ordinator

Administrator ApprenticeGet Set to be the welcoming, organised presence that helps people feel supported from the moment they walk through the door.About the RoleThis Administrator Apprentice role sits at the heart of our office. You are often the first person clients speak to and the first face they see.Your work helps the RESTART team focus on what they do best: supporting people to move forward, build confidence and make progress.This is an entry point into a professional administrative career, with real responsibility from day one and structured learning alongside your role.What This Role Is Really AboutThis role is about trust.It is about consistency.It is about creating a calm, respectful environment where people feel taken seriously.Small actions matter here.A friendly greeting.An accurate record.A follow-up call done properly.EnvironmentYou will work in a busy, people-focused office.Visitors arrive throughout the day.Phones ring regularly.Priorities can change quickly.Structure
keeps things moving.What You Will DoAct as front of house for the officeWelcome visitors and manage reception professionallyAnswer incoming calls and make outbound calls to clientsHandle correspondence, scanning, filing and document managementSupport the RESTART team with day-to-day administrationSchedule appointments and manage team diariesProvide basic Information, Advice and Guidance when appropriateKeep records accurate and up to dateEmployer / Stakeholder ElementYou will speak with clients daily.You will support advisers and delivery staff.You will help create a positive first impression of Get Set UK.What Makes Someone Successful HereYou care about getting things right.You stay polite and professional, even when it's busy.You follow instructions and ask questions when unsure.You understand that reliability builds trust.What You Will BringEssentialA genuine interest in administration and customer serviceA polite, confident communication styleWillingness to learn and take
feedbackBasic IT skills and confidence using Microsoft OfficeTrainableRESTART Scheme processesCustomer guidance and IAG basicsOffice systems and compliance requirementsA Day in the RoleYou open the office and prepare reception.Clients arrive and you welcome them.You answer calls and book appointments.You support advisers with admin tasks between interruptions.You update records and scan documents.You finish the day knowing the office is organised and ready.What You Will Get From This RoleA clear entry point into an administration careerStructured training and apprenticeship supportExperience in a regulated, people-focused environmentTransferable office, customer service and admin skillsYou will be able to point to real outcomes you have deliveredYou will also receive:Vitality health cover including GP access, mental health support and physioIncentFit rewards worth up to £360 per yearEmployee Assistance ProgrammePension with 5% employer and 3% employee contributionsIncreased annual leave
with serviceValuesAt Get Set UK, we are Ambitious, we take Pride in what we do, we are Considerate, we Own It and we Inspire. We are looking for people who bring these values to their work consistently.Why Join Get Set UKWe are a growing organisation delivering high-impact employability and skills programmes.We support tens of thousands of people each year.Our work strengthens communities and creates real opportunity.This role gives you meaningful experience in work that matters.Recruitment ProcessWe review every application carefully. We expect a clear and concise CV showing what you have achieved.You will complete short scenario-based questions as part of your application. These must be completed in full.If progressed, you may be invited to a telephone or video screening interview. We expect candidates to attend as agreed.Successful candidates may complete a short work-based assessment within 48 hours, followed by a hiring manager interview.We look for candidates who
show commitment throughout the process.EligibilityThis role is subject to appropriate safeguarding and vetting checks.We are not able to provide visa sponsorship for this position, so applicants must have the right to work in the UK at the time of application.Get Set for a better tomorrow. Apply today. Additional informationWe reserve the right to close applications early, so we encourage early applications. Get Set UK is a Disability Confident and Equal Opportunity Employer.We welcome applications from all suitably qualified individuals and are committed to supporting physical and mental wellbeing at work. Reasonable adjustments are available throughout the recruitment process. This role is subject to satisfactory recruitment checks and a commitment to safeguarding learners and clients. Get Set UK does not accept unsolicited CVs from agencies.