Apprentice Pensions Assistant

When you join Suffolk County Council as an Apprentice Pensions Assistant, we'll support your development from the start. We'll help you to play to your strengths, diversify your skills and build an influential and impactful career. With a variety of career paths and learning opportunities to explore, if you're motivated and passionate there's no limit to how far your ambition could take you. Reimagine the possibilities. Your role and responsibilities You will be working on the Pensions Helpdesk and will provide first point of contact help and support to our members. This helps the Pensions team provide the customer with the information they need and ensures the team meets its service level agreement with its scheme employers. You will assist in the provision of a proactive, efficient and effective pensions service while being responsible for creating and maintaining accurate records. Your apprenticeship

• Level 2 Customer Service Practitioner further information at the following link:
• Duration - 17 months, This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Hybrid
  
  to be able to work to a high degree of accuracy
• effective and demonstrable communication, organisational and time management skills
• to be friendly and build a good rapport with your customers and put them at the forefront of everything you do.
  
  Step 3 - Upload a supporting statement answering the following questions below (no more than 400 words per question). You should use the .
Question 1 - Tell us what skills you have learned whilst at school/college, volunteering and/or working that you think will be useful to you in this role and why? Question 2 - Tell us about something you are proud of and why? Question 3 - Tell us about a time you've been really determined to do something, what did you do? What happened as a result? Question 4 - Why are you interested in working in working for our organisation? Question 5 - What are you hoping to gain from this apprenticeship? Question 6 - Using our WeAspire values (see bottom of JPP); tell us about a time or situation when you have demonstrated one of these values?

As a modern and effective council, we offer a wide variety of careers to suit people with a range of skills, abilities and ambitions. We offer working options that flex to reflect the way people work today and take the time to understand and support your individual needs. We're driven to make a positive difference to the world around us and encourage everyone with drive and focus to join us and build an influential and impactful career. Reimagine the possibilities. In return, you'll enjoy:
• up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days
• membership of a competitive Local Government Pension Scheme (LGPS)
• travel, lifestyle, health and wellbeing benefits
• performance-related annual pay progression, in addition to an annual cost-of-living pay increase
• training and encouragement to expand your knowledge
• a variety of career development opportunities across our organisation
• diverse and active staff networks
• flexible working options, with the right to request flexible working from your first day