Apprentice Parts Sales Advisor – Automotive / Trade Supplier (DAF Trucks) - Norwich
FORD & SLATER LIMITED, New Costessey, South Norfolk
Apprentice Parts Sales Advisor – Automotive / Trade Supplier (DAF Trucks) - Norwich
£16,224 a year
FORD & SLATER LIMITED, New Costessey, South Norfolk
- Full time
- Permanent
- Apprenticeship programme
Posted 2 weeks ago, 9 Jul | Get your application in now before you miss out!
Closing date: 07-08-2026 (In 14 days)
Job ref: None
Location ref: New Costessey, South Norfolk
Full Job Description
Introduction
As an Apprentice Parts Advisor with one of the UK’s leading DAF Truck dealerships. You’ll get paid training, hands-on experience, and a Level 2 qualification - plus travel and accommodation to the DAF Academy are covered. A great first step into customer service, with potential to progress to a Level 3 qualification.
About the Employer
Ford & Slater is one of the UK’s largest DAF Truck dealer groups with 16 locations across the UK employing over 800 staff whilst remaining a family run business. Specialising in the maintenance and repair of DAF Heavy Goods Vehicles (HGVs), with a rich history and a commitment to excellence, Ford & Slater is the ideal place to launch a rewarding career in the heavy vehicle industry.What You'll Do
As an Apprentice Parts Sales advisor, you'll learn how to work in a fast-paced parts department and develop key skills in:
- Safely storing and organising parts
- Receiving, checking, and handling stock deliveries
- Processing customer orders and payments
- Using computer systems to manage parts and orders
- Identifying, sourcing, and ordering parts for vehicles
- Assisting with customer enquiries and offering product advice when needed
- Monitoring and solving customer problems / enquiries
- Following key company procedures and working as part of a team
Training Outcome
After this apprenticeship:
- Potential for further study, with a progression route to a Level 3 Customer Service Specalist qualifiction, for suitable graduates
- A potential full-time career within the automotive industry with many opportunities to progress to positions of authority within the dealership
- Future prospects are endless
- By having a highly regarded set of skills, apprentices can go on to develop their career within any other areas of commerce they may be interested in
Skills Required
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Team working
Qualifications
- Essential - GCSE - English - 4
- Essential - GCSE - Maths - 4
Course Information
Course: Trade supplier (level 2)
Level: 2
Route: Sales, marketing and procurement
Apprenticeship Level: Intermediate
Working Arrangements
Working Week: Monday- Friday 8.00am- 4.30pm (One early finish per week).
Expected Duration: 1 Year 3 Months
Training Provider: SKILLNET LIMITED