Apprentice Parts Advisor

Introduction

Autovaux Car Parts is a leading supplier of Automotive spare parts and we are looking for an Apprentice Full Time Parts Advisor to join our friendly team at Shawcross, Dewsbury

About the Employer

Autovaux Car Parts is a leading supplier of Automotive spare parts and we are looking for an experienced Full Time Parts Advisor to join our friendly team at Shawcross, Dewsbury.

What You'll Do

Key responsibilities:

• Answering telephone enquiries from Trade and retail customers
• Keeping customers updated with marketing promotions and offers
• Updating customers details on Company software
• Identifying the correct parts using Electronic parts catalogues
• Processing orders
• Handling cash and processing card payments
• Serving customers at the trade counter
• Replenishing stock for the trade counter

Training Outcome

• You will become a Permanent member of the team and we will then look into progression courses for you 

Skills Required

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Number skills
• Analytical skills
• Logical
• Team working
• Creative
• Initiative
• Non judgemental
• Patience
• Physical fitness

Qualifications

• Essential - GCSE - English - 4
• Essential - GCSE - Maths - 4

Course Information

Course: Customer service practitioner (level 2)

Level: 2

Route: Sales, marketing and procurement

Apprenticeship Level: Intermediate

Working Arrangements

Working Week: Hours 8.30am to 5.30pm Monday to Friday (8.00am to 12.30pm Alternate Saturdays)

Expected Duration: 1 Year 6 Months

Training Provider: PROFESSIONAL DEVELOPMENT AND TRAINING LTD