Apprentice Office Administrator
Eborcraft Ltd, Fulford, York
Apprentice Office Administrator
£16,500 a year
Eborcraft Ltd, Fulford, York
- Full time
- Permanent
- Apprenticeship programme
Posted 3 weeks ago, 14 Jul | Get your application in now before you miss out!
Closing date: 31-08-2026 (In 25 days)
Job ref: None
Location ref: Fulford, York
Full Job Description
Introduction
The role involves the delivery of an efficient and organised reception and administration function.
The individual will play a key role in dealing with incoming and outgoing contact with customer and supplier contact with the business whilst supplying administrative support to key functions within the operation.
About the Employer
Eborcraft Limited is a fourth generation family business with routes back to the original business established in 1895. We have a 21 strong team across the manufacturing and small administration function. We specialise in the manufactue of office and bespoke contract furniture from our 28,000sqft manufacturing facility and head office on the outskirts of the historic City of York.
What You'll Do
Core duties and responsibilities:
- Taking and managing incoming telephone and email traffic to the business, distributing or dealing with queries and enquiries within the scope of the role.
- Sales order processing.
- General office administration duties as required.
- Maintain regular updates of Industry Best Practise and Quality Management techniques.
Other duties could include:
- Contacting customers advising of delivery dates on orders
- Contact with customer to ensure accuracy of customer records for marketing purposes
- Be available to help with any customer enquiry, to an agreed timescale
- Handling sales enquiries, within the defined scope of the role
- Responding and processing sales information request from dealers and the Sales Administration Team
Training Outcome
The candidate will experience all aspects of the business with the opportunity to develop more senior responsibility as their skills progress and once the apprenticeship is complete.
Skills Required
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Logical
- Team working
Qualifications
- Essential - GCSE - 3 other subjects - 4
- Essential - GCSE - English - 4
- Essential - GCSE - Maths - 4
Course Information
Course: Business administrator (level 3)
Level: 3
Route: Business and administration
Apprenticeship Level: Advanced
Working Arrangements
Working Week: Monday - Thursday, 8.00am to 5.00pm, with 40 minute lunch break. Friday, 8.00am to 1.00pm.
Expected Duration: 1 Year 6 Months
Training Provider: YORK COLLEGE