Apprentice GP Receptionist
DR P HARRISON, DR M HANNON & DR A CLEGG, Swadlincote, Derbyshire
Apprentice GP Receptionist
£15,808 a year
DR P HARRISON, DR M HANNON & DR A CLEGG, Swadlincote, Derbyshire
- Full time
- Permanent
- Apprenticeship programme
Posted 1 week ago, 16 Jul | Get your application in now before you're too late!
Closing date: 31-07-2026 (In 7 days)
Job ref: None
Location ref: Swadlincote, Derbyshire
Full Job Description
Introduction
Looking to start your career in healthcare? Join our welcoming team as an Apprentice GP receptionist and gain hands-on experience in a busy NHS general practice. You will develop valuable administration, customer service, and communication skills while working towards a recognised qualification and making a real difference to patients every day.
About the Employer
We’re an NHS GP Surgery in Woodville, Swadlincote. Our vision as a practice is to increase clinical capacity to provide high quality and timely primary care services to an ever-growing local population.What You'll Do
As an Apprentice GP Receptionist, you will play an important role in supporting patients and helping the practice run smoothly. You will receive full training and support throughout your apprenticeship while working alongside experienced colleagues in a friendly healthcare environment.
Your duties may include:
- Welcoming patients and visitors and providing a professional and friendly first point of contact
- Managing incoming telephone calls and assisting patients with appointments and general enquiries
- Registering new patients and maintaining accurate patient records
- Processing repeat prescription requests and assisting with administrative workflows
- Scanning, filing, and coding medical correspondence using clinical computer systems
- Communicating effectively with patients, healthcare professionals, and external organisations
- Supporting the team with a variety of administrative duties to ensure the efficient running of the surgery
- Following policies and procedures, including patient confidentiality, safeguarding, information governance, and data protection requirements
Throughout the apprenticeship, you will gain valuable experience in healthcare administration, customer service, teamwork, communication, and information technology while working towards a Level 3 Business Administrator Apprenticeship.
Training Outcome
Upon successful completion of the Level 3 Business Administrator Apprenticeship, there may be an opportunity to secure a permanent position within the practice, subject to organisational requirements. The skills and experience gained will also provide an excellent foundation for further career development within GP primary care, NHS administration, or wider healthcare services.
Skills Required
- Administrative skills
- Attention to detail
- Communication skills
- Customer care skills
- Initiative
- IT skills
- Non judgemental
- Organisation skills
- Patience
- Presentation skills
- Problem solving skills
- Team working
- Time-Management
Qualifications
- Essential - GCSE - Maths and English - 4/C or above
Course Information
Course: Business administrator (level 3)
Level: 3
Route: Business and administration
Apprenticeship Level: Advanced
Working Arrangements
Working Week: Monday - Friday. Morning and afternoon shifts between 8am - 6:30pm.
Expected Duration: 1 Year 6 Months
Training Provider: BURTON AND SOUTH DERBYSHIRE COLLEGE