Apprentice Dental Receptionist

Introduction

Do you want to work in healthcare and make a difference? Train as an Apprentice Dental Receptionist and begin your pathway to a professional dental career while supporting patients at the heart of the practice.

About the Employer

This welcoming dental practice supports apprentices with ongoing training and opportunities for professional development within dental administration and practice management.

What You'll Do

This is your opportunity to work within a professional dental practice while studying for your Level 2 Customer Service Practitioner apprenticeship with Tempdent, alongside Dental Receptionist specific training. You’ll develop the skills needed to provide excellent patient service and support the smooth running of a busy dental practice. Key duties may include: Greeting patients and welcoming them into the practiceManaging appointment bookings and diary systemsHandling patient enquiries both in person and over the phoneProcessing payments and maintaining accurate patient recordsSupporting the dental team with administrative tasksEnsuring a positive patient experience from arrival to departureMaintaining confidentiality and professionalism at all times

Training Outcome

Possibility of a full time role after the completion of the Apprenticeship and progression within the practice.

Skills Required

• Administrative Skills
• Attention to Detail
• Customer Care Skills
• Initative
• IT Skills
• Non judgemental
• Organisational Skills
• Problem Solving Skills
• Teamworking
• Communication Skills
• Professionalism
• Telephone Skills
• Time Management

Qualifications

• Desired - GCSE - Maths - 4
• Desired - GCSE - English - 4

Course Information

Course: Customer service practitioner (level 2)

Level: 2

Route: Sales, marketing and procurement

Apprenticeship Level: Intermediate

Working Arrangements

Working Week: Monday - Thursday 8.30 - 5.30Friday - 9-1

Expected Duration: 1 Year

Training Provider: TEMP DENT DENTAL AGENCY LIMITED