Apprentice Dental Receptionist
Rubery Dental Surgery Ltd, Frankley, Birmingham
Apprentice Dental Receptionist
£12,480 a year
Rubery Dental Surgery Ltd, Frankley, Birmingham
- Part time
- Permanent
- Apprenticeship programme
Posted 6 days ago, 18 Jul | Get your application in now to be included in the first week's applications.
Closing date: 07-08-2026 (In 14 days)
Job ref: None
Location ref: Frankley, Birmingham
Full Job Description
Introduction
Do you want to work in healthcare and make a difference? Train as an Apprentice Dental Receptionist and begin your pathway to a professional dental career while supporting patients at the heart of the practice.
About the Employer
We are a caring team of professionals that value the importance of healthy, strong teeth and most of all, a happy, confidence boosting smile. We would be delighted to take care of the dental needs of you and your family.
What You'll Do
This is your opportunity to work within a professional dental practice while studying for your Level 2 Customer Service Practitioner apprenticeship with Tempdent, alongside Dental Receptionist specific training. You’ll develop the skills needed to provide excellent patient service and support the smooth running of a busy dental practice. Key duties may include:
Greeting patients and welcoming them into the practice
Managing appointment bookings and diary systems
Handling patient enquiries both in person and over the phone
Processing payments and maintaining accurate patient records
Supporting the dental team with administrative tasks
Ensuring a positive patient experience from arrival to departure
Maintaining confidentiality and professionalism at all times
Training Outcome
Possibility of a full time role after the completion of the Apprenticeship and progression within the practice.
Skills Required
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Initiative
- Non judgemental
- Patience
Qualifications
- Essential - GCSE - GCSE (Level 4) English - Grade 4
- Essential - GCSE - GCSE (Level 4) Maths - Grade 4
Course Information
Course: Customer service practitioner (level 2)
Level: 2
Route: Sales, marketing and procurement
Apprenticeship Level: Intermediate
Working Arrangements
Working Week: Monday to Thursday 9am to 5.30pm
Expected Duration: 1 Year
Training Provider: TEMP DENT DENTAL AGENCY LIMITED