Apprentice Community Health and Wellbeing Worker

Introduction

This role offers a fantastic opportunity to develop the knowledge, skills, and behaviours required to support individuals and communities to improve their health and wellbeing and reduce health inequalities. The role will have a strong focus on young people.

About the Employer

Frome Medical Practice is a large, single-site NHS GP surgery in Somerset caring for nearly 30,000 patients. Located on Enos Way, the centre brings together a team of 130 health professionals, including GPs, nurses, community care teams and health connectors

What You'll Do

As part of this apprenticeship, you will:

• Understand the wider determinants of health and their impact on individuals and communities
• Develop skills in building trusted relationships and effective communication
• Learn how to support behaviour change and deliver person-centred interventions
• Gain experience in social prescribing and connecting people to appropriate services
• Work collaboratively to address health inequalities and improve access to care

Key Responsibilities

Social Prescribing and Health Improvement

• Learn about the building blocks of health and wellbeing
• Observe and support Health Connectors and social pre-scribers in practice
• Contribute to initiatives that promote healthier lifestyles and reduce inequalities

Supporting Young People

• Work with the Frome Medical Practice Health Connec-tions team and Frome Town Council to improve access and engagement for young people. This will include de-livering community connector training to young people and supporting research into post-16 opportunities and access in the town
• Encourage promotion and engagement of young person clinics and Youth Patient Participation Group sessions
• Support the promotion and communication of services for young people

Community Development and Feedback

• Engage with patients, particularly younger people, to understand their needs and work with young people fo-cused organisations and education teams to engage those harder to reach
• Identify gaps in service and community provision and share feedback with the Medical Practice and Frome Town Council
• Contribute ideas and solutions to improve engagement
• Support patients to access NHS apps and online health resources
• Work with the digital team to improve accessibility to digital services
• Help reduce social isolation by encouraging digital engagement
• Supporting online engagement campaigns
• Helping promote services via social media / digital comms
• Working with digital team on accessibility and inclusion

Practical Interventions and Behaviour Change

• Participate in health coach training (where appropriate)
• Learn and apply person-centred approaches to support individuals
• Observe and begin to apply implement behaviour change techniques in practice under supervision

Training Outcome

Potential permanent job role or progression to a higher level apprenticeship

Skills Required

• Communication skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Logical
• Team working
• Creative
• Initiative
• Non judgemental
• Patience

Course Information

Course: Community health and wellbeing worker (level 3)

Level: 3

Route: Health and science

Apprenticeship Level: Advanced

Working Arrangements

Working Week: 37.5 hours a week, Monday to Friday. Start and finish times are flexible depending on groups being run.

Expected Duration: 1 Year

Training Provider: SOMERSET SKILLS & LEARNING CIC