Apprentice Community Health & Wellbeing Worker

Introduction

As a Community Health & Wellbeing Apprentice, you’ll support communities to reduce isolation, improve mental wellbeing and prevent suicide by creating safe, welcoming spaces. You’ll help deliver activities that promote safety and inclusion, working with community organisations, health professionals and delivery partners.

About the Employer

Not A Statistic Northeast CIC is an award-winning Community Interest Company dedicated to reducing social isolation, improving mental wellbeing and preventing suicide by creating safe, welcoming spaces where everyone belongs.

We deliver peer support groups, daytime drop-ins, one-to-one support, wellbeing projects and community events across Sunderland and the wider North East. Our mission is simple: to ensure nobody feels like just another statistic.

As an Apprentice Community Health & Wellbeing Worker, you'll become part of a supportive team while studying towards a nationally recognised Level 3 qualification. Throughout your apprenticeship you'll gain valuable experience supporting individuals, engaging with communities and helping deliver projects that make a real difference.

What You'll Do

About the Role:

This apprenticeship offers an exciting opportunity to develop practical skills while working alongside experienced colleagues in a supportive environment.

You will work directly with members of the community, supporting our peer support groups, drop-in sessions, wellbeing activities and outreach projects.

Alongside community engagement, you'll help raise awareness of our services by creating social media content, designing promotional materials using Canva and assisting with campaigns that encourage people to access support.

Throughout the apprenticeship you'll receive regular mentoring, workplace training and support from both Not A Statistic Northeast CIC and East Durham College.

Key Responsibilities

Community Support

• Assist with the delivery of peer support groups and community drop-in sessions.
• Welcome attendees and help create safe, inclusive and welcoming environments.
• Build positive relationships with service users.
• Support individuals to access community activities and appropriate services.
• Assist with one-to-one wellbeing conversations under supervision.
• Promote independence, confidence and community participation.
• Maintain professional boundaries and confidentiality at all times.

Community Engagement

• Support the planning and delivery of community events.
• Attend local events representing Not A Statistic Northeast CIC.
• Help raise awareness of mental health and wellbeing.
• Build relationships with community organisations and partner agencies.
• Encourage community participation in our services.

Creative & Digital Support

• Create social media content for Facebook, Instagram and LinkedIn.
• Design posters, leaflets and promotional materials using Canva.
• Assist with photography and video content.
• Support awareness campaigns and fundraising activities.
• Help maintain our website and digital communications where appropriate.

Administration

• Assist with record keeping and data entry.
• Support monitoring and evaluation activities.
• Help prepare resources for groups and events.
• Maintain accurate records in line with GDPR requirements.

Training Outcome

• Your earnings can increase over time with an apprenticeship.
• Possibility of permanent employment and going on to complete further qualifications.

Skills Required

• Communication skills
• Attention to detail
• Organisation skills
• Customer care skills
• Presentation skills
• Administrative skills
• Team working
• Initiative
• Non judgemental
• Patience

Qualifications

• Essential - GCSE - GCSE English - C/4 or above
• Essential - GCSE - GCSE Maths - C/4 or above

Course Information

Course: Community health and wellbeing worker (level 3)

Level: 3

Route: Health and science

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Hours: Full-time – 32.5 hours per week. Monday - Friday, and may involve evening and weekend work with the support groups. Shifts to be confirmed.

Expected Duration: 1 Year 1 Month

Training Provider: EAST DURHAM COLLEGE