Apprentice Care Support Worker

Introduction

As an Apprentice Care Support Worker, you will help people live independently and stay connected to their community. You will provide kind, compassionate support, encourage choice, follow policies and procedures, advocate for people's rights and wellbeing, while gaining valuable hands-on experience in care and support.

About the Employer

The Peabody Group is responsible for 66,000 homes in London and the South East. We have 17,500 care and support customers. Our mission is to help people make the most of their lives.

What You'll Do

• Provide social, practical and emotional support to customers so that the individual supported can achieve their personal goals and aspirations
• Where required support people with all activities of daily living including providing personal care in a way that
  respects their dignity
• Participate actively in personalized support planning, ensuing that the person we support has maximum choice and control in their life
• Support individuals to pursue hobbies and leisure activities at home and in their community
• Bring ideas and enthusiasm to your role, search out new and innovative opportunities with the people you
  support
• Protect the safety of the people you are supporting, following all management plans consistently including those relating to health, diet, medication, finances and behavior
• Be observant to changes in the happiness and wellbeing of the people you support raise concerns and get help where required
• Report concerns about abuse or safeguarding issues as per policy
• Assist the people you support in the day-to-day management of their homes, liaising with the Landlord about the maintenance and upkeep of the premises and all fixtures and fittings where required
• Support individuals to develop and maintain positive and effective relationships with their family, friends, carers and other professionals
• Assist people to observe religious, cultural, and personal beliefs
• Promote self-advocacy and advocate where appropriate on behalf of the people you support
• Actively Participate in customer reviews, team meetings and training courses, as required
• Maintain accurate records and undertake service checks and audits as required by role
• Comply with and demonstrate commitment to Peabody’s equality and diversity policy
• Undertake any other reasonable requests from your manager

Training Outcome

• A career in Care

Skills Required

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Team working
• Non judgemental
• Patience

Qualifications

• Essential - GCSE - English - Grade C/4 or above
• Essential - GCSE - Maths - Grade C/4 or above

Course Information

Course: Lead adult care worker (level 3)

Level: 3

Route: Care services

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Part time role- Monday to Sunday 4 days out of 7 24/7 Shared Rota, Sleep Ins.

Expected Duration: 1 Year 2 Months

Training Provider: PARAGON EDUCATION & SKILLS LIMITED

This employer is part of the Disability Confident scheme, committed to employing disabled people.