Apprentice Care and Support Assistant

Introduction

Start your career in care while getting paid to learn. As an Apprentice Care and Support Assistant, you’ll support residents in the everyday moments, help run activities and build confidence while working towards a fully funded Level 2 Adult Care Worker qualification with real progression opportunities.

About the Employer

Sanctuary Supported Living is a not-for-profit organisation, delivering a wide range of supported housing and retirement communities, alongside tailored care and support services, to people across England.

We have over 750 supported housing services across England, where our amazing teams provide the care and support that our customers need.

Working in close partnership with the people we support, their families, carers and health professionals, we deliver high quality services that support people on their unique pathways for independence.

With over 50 years of experience, we help people to live as independently as possible. We deliver supported housing, Care Quality Commission (CQC) registered services, floating support, retirement communities, and technology in the home.

What You'll Do

• Greet residents and visitors and be the warm, welcoming face of the community
• Answer queries and support residents with everyday needs
• Plan and lead engaging activities, both group sessions and one‑to‑one moments
• Encourage independent living and help residents stay active and connected
• Support residents to engage with their local community, including outings and virtual family catch‑ups
• Champion resident choice and enable people to live life on their own terms
• Work as part of the Retirement Community Team in a single, consistent location

Training Outcome

After completing the apprenticeship, you can progress into a permanent Care and Support Assistant role within Sanctuary Supported Living.

Skills Required

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Team working
• Creative
• Initiative
• Non judgemental
• Patience

Course Information

Course: Adult care worker (level 2)

Level: 2

Route: Care services

Apprenticeship Level: Intermediate

Working Arrangements

Working Week: 37.5 hours per week, worked on-site as part of the Retirement Community team. Shifts may include daytime, evening or weekend work depending on service needs.

Expected Duration: 1 Year 3 Months

Training Provider: THE OPPORTUNITY PROVIDER LTD

This employer is part of the Disability Confident scheme, committed to employing disabled people.