Apprentice Business Administrator- supporting the Real Estate Team

Introduction

Must be organised and have excellent communication skills, both written, verbal and be computer literate. A good work ethic and positive attitude is essential. You will be the face of the company and the ‘go to person’ for a range of admin duties throughout the sales and lettings process; liaising with senior colleagues in arranging viewings etc.

About the Employer

Zeta Homes has vast experience in sales, lettings and management of about 10 years. Although the company was formed in 2005, the director has been in the property market for about 10 years. We are concerned about where people live and we are committed to the development of the housing problems across the United kingdom. We work with about 75% of the boroughs across London; providing homes for the homeless, letting properties to the people with low income we are involved in the rent deposit, bond schemes and provide accommodation for social service departments of the boroughs that we work with. Our private letting department is one of the most popular in the east end of London because of our success. This is a national company that provides a network of services all over London. We manage a substantial portfolio of properties for individual and corporate landlord clients based in the UK and overseas. We operate to the highest professional standards, delivering added value services to three client groups. Our staffs have a wealth of experience, knowledge and resources to enable them carry out their tasks in the services that you require. Speak to us today and you will not be disappointed. Zeta Homes limited is a property management company , that specializes in the management of properties for investors, developers and individuals with portfolios. The extensive services which we provide are tailored to the specific requirements of each development or property, our aim is to care for your home by providing cost effective property management through our specialised personal service. We take the responsibility for the day to day running and upkeep of the development giving the residents much more freedom and much less worry.

What You'll Do

We are seeking a mature, self-assured, driven, and passionate person who is organised, accustomed to meeting deadlines, and excellent with people.

Are you a positive person seeking to launch your career in a dynamic sector?

It would be ideal if you had some experience in real estate, but if you have a good outlook, want to learn, and a desire to grow, we will be pleased to teach you the technical skills.

Your roles and responsibilities will include:

• Assisting clients with regards to the letting process
• Giving advice and guidance
• Answering customer queries providing a good level of customer service
• Liaising with senior colleagues in arranging viewings
• Assisting customer when maintenance needs to be carried out
• Handling any problems or customer queries
• Assisting with assessing tenant applications
• Assisting undertaking credit references and general reference checks
• Assist the client and senior staff when negotiations between tenant and landlord are being carried out
• General admin duties
• Customer Service duties ensuring clients are happy and that the process is running smoothly between all parties

Training Outcome

Further progression to be discussed at the end of the apprenticeship.

Skills Required

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Number skills
• Logical
• Team working
• Initiative

Qualifications

• Desired - GCSE - English - 4-9 or A*-C
• Desired - GCSE - Maths - 4-9 or A*-C

Course Information

Course: Business administrator (level 3)

Level: 3

Route: Business and administration

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Monday - Friday, 09:00 - 17:30. 1-hour unpaid lunch.

Expected Duration: 1 Year 1 Month

Training Provider: DAVIDSON TRAINING UK LIMITED