Apprentice Business Administrator

Introduction

This apprenticeship opportunity for the right candidate to work in the Sales Department and also the Underwriting Department, under the guidance of experienced team members and receive comprehensive training to build their knowledge and competencies in administration for Sales and Underwriting.

About the Employer

We are a principal lender, which means we are 100% privately funded and have the freedom and flexibility to make decisions without the restrictions placed by third parties. Therefore, if you’re looking for fast finance, nobody does it faster. Every case that we deal with is assessed on its own merits with a pragmatic and entrepreneurial approach. We understand that every project is unique and that is why we take an
individual approach when approving bridging loans across the UK. The flexibility and speed of our personal service ensures that a large percentage of our business comes from returning clients.

What You'll Do

1. General Administration

• Provide support to the office staff by managing phone calls, emails, and correspondence
• Liaising with IT to set up laptops and phones
• Greet and assist visitors, directing them to appropriate contacts or resources
• Maintain a clean, organised office area and ensure all office supplies are stocked, including shopping for milk and coffee supplies.

2. Document and Data Management      

• Assist in filing, scanning, and archiving documents as required
• Maintain accurate records and databases, ensuring data confidentiality and compliance with company policies
• Prepare, edit, and distribute reports, meeting minutes, and other documentation as directed.

3. Scheduling and Coordination

• Support the scheduling of meetings, appointments, and conferences
• Coordinate deliveries, mail, and courier services.

4. Communication and Customer Service

• Answer incoming calls and emails professionally, providing information or redirecting inquiries as appropriate
• Assist in handling customer inquiries, following up as necessary to ensure excellent service
• Support internal and external communications on behalf of the administrative team
• Support the wider team and provide tea/coffee for the senior managers and any other duties to keep the smooth running of the office

Training Outcome

• Possibility of a full-time position upon successful completion of the apprenticeship

Skills Required

• Communication skills
• Attention to detail
• Customer care skills
• Problem solving skills

Qualifications

• Desired - GCSE - English - 4
• Desired - GCSE - Maths - 4

Course Information

Course: Business administrator (level 3)

Level: 3

Route: Business and administration

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Monday to Friday, 9am to 5pm.

Expected Duration: 1 Year 9 Months

Number of Positions Available: 2

Training Provider: WIRRAL METROPOLITAN COLLEGE