Apprentice Business Administrator

Introduction

This is a fantastic opportunity to complete a Level 3 Business Administration Apprenticeship Standard whilst working for UCL as an Apprentice Administrator.

About the Employer

Bringing together six UCL divisions and institutes - Cancer Institute, Eastman Dental Institute, Division of Medicine, Division of Infection and Immunity, Division of Surgery and Interventional Sciences and the UCL Medical School – the Faculty of Medical Sciences (FMS) offers a unique mix of pioneering research, best in class researchers and clinicians, cutting-edge facilities and links with world-renowned partner hospitals and institutions.

The Faculty is the top in the UK for research power in life and medical sciences (REF 2021) and is ranked sixth in the world for Medicine and number one in London (QS World University Rankings by Subject 2023). The faculty is dedicated to delivering world-class medical education and developing translational research that benefits patients and society in the UK and globally.

The post holder is part of the Faculty Education and Student Experience team who work together in a close network of teams that support all of our students. They will also work as part of one or several programme teams incorporating close working with professional services and academic staff.

What You'll Do

Main purpose of the job

The main purpose of this role is to assist with providing excellent and comprehensive administrative support for Postgraduate programmes by working in close collaboration with the EASE team.

You will act as a first point of contact for staff and students, carry out general administrative tasks, maintain records and files, and ultimately support delivering a high quality administrative service to students, colleagues and partners, working in collaboration with academic and professional services colleagues across the Faculty of Medical Sciences and UCL.

This is a Level 3 Business  Administration Apprenticeship opportunity, and the successful candidate will be provided relevant training, support and supervision to develop and learn on the job.

The Apprentice will undertake Level 3 Business Administration training both in the workplace and with our training provider to develop the necessary knowledge and skills to become qualified.

After a practical training period of approximately 13 months the apprentice will complete the End Point Assessment (EPA), typically 4 months, which will assess them against the knowledge, skills and behaviours (KSB’s) set out in the occupational standard. Upon successful completion of the apprenticeship, the post holder will be in a strong position to apply for full employment at UCL.

The apprentice is employed for 36.5 hours per week and will complete a minimum of 6 hours per week average of off the job training within working hours. The apprentice may be required to attend training on-site at the training provider premises or in virtual live sessions.

The apprentice will be supported throughout the apprenticeship by a Line Manager and Mentor who will meet with them regularly to guide them through the apprenticeship, discuss their progress, set and monitor appropriate targets, ensure the apprentice is attending and completing their training and development and that appropriate standards of performance and conduct are met.

The first six months of the programme will be probationary and there will be regular reviews to ensure that expected progress is made. The apprentice will only continue if their performance at both work and at the training provider meets the requisite standards.

Duties and responsibilities

• Student recruitment and admissions
• Provide prospective students with information about programmes.
  Assist with monitoring and processing student applications, ensuring that they are dealt with in a timely manner
• Collaborate with marketing teams on promotional and student recruitment initiatives, including supporting Open Days and interviews as required
• Keep academic staff informed on student recruitment policies
  Student induction and support
• Assist in the coordination of start of session arrangements; registration of new students, help create welcome packs
• Working with colleagues to set up induction week(s)
  Provide guidance on student support services and liaise with Student Support and Wellbeing Services in seeking appropriate assistance for students
• Support students who need to submit extenuating circumstances applications

The full description will be available when you press apply and go through to Inspiro Learning's website.

Training Outcome

Upon successful completion of the apprenticeship, the post holder will be in a strong position to apply for full employment at UCL.

Skills Required

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Number skills
• Analytical skills
• Logical
• Team working
• Creative
• Initiative
• Non judgemental
• Patience
• Ability to follow instructions
• Verbal and written skills

Qualifications

• Essential - GCSE - 5 x GCSE - 4

Course Information

Course: Business administrator (level 3)

Level: 3

Route: Business and administration

Apprenticeship Level: Advanced

Working Arrangements

Working Week: 36.5 hours per week. Shifts to be confirmed.

Expected Duration: 1 Year 4 Months

Training Provider: INSPIRO LEARNING LIMITED