Apprentice Business Administrator

Introduction

At Northbrook Care, you'll do more than learn administration - you'll become part of a caring team that makes a real difference every day. As a Business Administration Apprentice, you'll gain hands-on experience supporting a busy care organisation, develop valuable office and customer service skills.

About the Employer

Northbrook care was Established in 2005, Northbrook Homes aims to provides individualised support in a nurturing environment, where people’s rights, independence and choices are actively promoted

Specialists in Learning Disabilities and Mental Health, we welcome people of all ability levels – from those that enjoy their independence to those needing all-around support

Our range of care is bespoke to each individual’s needs, so all of our residents are encouraged to lead an enriched life, supported by our engaging social programme designed around our residents choices and preferences.

We pride ourselves on providing a welcoming, safe and engaging environment that our residents can call home. All of our residents are provided with their own individual bedrooms, which they are free to decorate and furnish as they wish. With 24 hr support, 7 days a week, our friendly, well-trained team, are always on hand to provide the highest levels of care in a homely, comfortable and safe environment that all of our residents are happy to call home. 

What You'll Do

Reception Duties:

• Professionally meet and greet clients and visitors
• Manage incoming and outgoing calls, and handle general inquiries

Office Administration:

• Maintain an organised office environment
• Manage mail and deliveries, assist with scheduling, and ensure general supplies are stocked

Data Entry & Support: 

• You will receive specific, hands-on training to

Document Management:

• Maintain accurate and confidential client records, both electronic and paper based

Team Support:

• Provide general administrative assistance to the office manager as required

Training Outcome

Successful completion of the Business Administration Apprenticeship can open the door to a variety of career opportunities within Northbrook Care. Subject to performance and business needs, apprentices may progress into a permanent Business Administrator or Office Administrator role, with opportunities to develop into positions such as Senior Administrator, Care Coordinator, Compliance Administrator, HR Administrator, Finance Administrator, or Team Leader. Northbrook Care is committed to supporting the ongoing development of its employees, with access to further training and career progression within the organisation.

Skills Required

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Administrative skills
• Team working
• Initiative

Qualifications

• Desired - GCSE - English - c or above
• Desired - GCSE - Maths - c or above

Course Information

Course: Business administrator (level 3)

Level: 3

Route: Business and administration

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Monday - Friday, 9am - 5pm - 1-hour lunch

Expected Duration: 1 Year 9 Months

Training Provider: CROWN VOCATIONAL TRAINING LIMITED

This employer is part of the Disability Confident scheme, committed to employing disabled people.