Apprentice AI & Automation Practitioner

Introduction

Apprenticeship role supporting AI and automation projects while studying towards the Level 4 AI & Automation Practitioner standard. Gain hands-on experience with Microsoft 365 Copilot, Power Platform and AI tools alongside experienced professionals.

About the Employer

Millennium provides friendly, reliable IT, telecoms, security and AI services across the East Midlands. From fixed-price support contracts and phone systems to cyber security and AI tools that automate the everyday and unlock new ways of working, we keep your business running and innovating.

What You'll Do

• Support the development and implementation of AI and automation solutions for internal and customer-facing projects
• Assist with Microsoft 365 Copilot deployments and user adoption activities
• Help configure workflow automations using Microsoft Power Platform and other automation technologies
• Support the development of AI assistants, chatbots and knowledge management solutions
• Work with colleagues to analyse business processes and identify automation opportunities
• Assist with gathering customer requirements and documenting technical solutions
• Test AI solutions prior to deployment to verify quality and reliability
• Support software integrations between business applications and cloud platforms
• Monitor automated workflows and AI solutions to ensure ongoing performance
• Produce user guides, process documentation and technical documentation
• Assist with data preparation, cleansing and validation for AI applications
• Learn and apply AI governance, responsible AI, cyber security and data protection best practices
• Participate in project meetings and provide progress updates
• Deliver a professional level of service when supporting colleagues and clients

Training Outcome

• On successful completion of the apprenticeship, there is the opportunity to progress into a permanent full-time position within the team

Skills Required

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Number skills
• Analytical skills
• Logical
• Team working
• Initiative
• Microsoft 365 familiarity
• Awareness of AI tools
• Basic coding/scripting
• Automation platform awareness
• Understanding of APIs/data

Qualifications

• Essential - GCSE - any other 3 subjects (excluding English and Maths) - A*-C/9-4 or equivalent
• Essential - GCSE - English - A*-C/9-4 or equivalent
• Essential - GCSE - Maths - A*-C/9-4 or equivalent

Course Information

Course: Artificial intelligence (AI) and automation practitioner (level 4)

Level: 4

Route: Digital

Apprenticeship Level: Higher

Working Arrangements

Working Week: Monday - Friday, 9.00am - 5.30pm.

Expected Duration: 1 Year 4 Months

Training Provider: VELOCITY 1ST LIMITED