Apprentice Administrator

Introduction

This is an amazing opportunity to gain hands-on experience across a variety of departments at York College! You will be based within the well established College & Leadership Administrative Services Team but will have the opportunity to work with various other teams such as Finance, Exam Planning, and Marketing.

About the Employer

York College & University Centre is the largest further education college in the region, offering a comprehensive range of courses from Entry Level to degree level. We are committed to upholding our values of ambition, care, respect and success, and are dedicated to providing the highest standards of education and support to all our students and apprentices.

We have approximately 4,200 school leavers, 1,200 apprentices, 2,000 adult students, and 400 higher-level students studying with us.

With a vibrant working environment, excellent transport links to the city centre and surrounding area, plus on-site parking, you will find York College to be fulfilling and supportive place to work. As a member of College staff you will have full use of the College facilities including free gym membership at the Athletic Suite, our brand new state of the art gym.

What You'll Do

• To provide a full range of administrative support to the College community.
• To provide effective administrative support to all service users, including the Strategic Leadership Team (SLT), College & Leadership Administrative Services (CLAS) and Curriculum colleagues.
• To develop and maintain effective relationships with the CLAS team and wider College community.
• Contribute to meeting team and college priorities while maintaining own professional development.
• Undertake a wide variety of work using Microsoft Office, as well as various administrative tasks.
• Respond to customers in a professional, clear and polite manner whether, in person, by email or by telephone, ensuring accurate, consistent information is given.
• Update and input into the College Information Systems to ensure records are up to date according to internal processes.
• Work flexibly including providing support to College events where appropriate e.g. Student Interview, Information and Open Evenings. Sufficient advance notice and Time in Lieu of Notice (TOIL) will be given.

Training Outcome

Successful completion of the apprenticeship may lead to an ongoing position with York College.

Skills Required

• Communication skills
• IT skills
• Organisation skills
• Customer care skills
• Problem solving skills
• Team working

Qualifications

• Essential - GCSE - 3 other subjects - 4
• Essential - GCSE - English - 4
• Essential - GCSE - Maths - 4

Course Information

Course: Business administrator (level 3)

Level: 3

Route: Business and administration

Apprenticeship Level: Advanced

Working Arrangements

Working Week: You will work 37 hours per week. Shifts to be confirmed.

Expected Duration: 1 Year 6 Months

Training Provider: YORK COLLEGE

This employer is part of the Disability Confident scheme, committed to employing disabled people.