Appointments Officer - Medical Imaging

We are looking for a enthusiastic and self motivated team player to join our Appointments Team at Mid Cheshire Hospitals.

Based within the Medical Imaging Appointments Office, the successful applicant will play a pivotal role in ensuring excellence in the timely delivery of Radiology examinations to our patients.

This is a full time post, working hours will be Monday to Friday with occasional Saturday working required.

Main duties of the job

To co-ordinate the booking of appointments for all radiological procedures.

To provide an efficient, friendly and caring booking, advice and information service to patients.

To liaise with patients, clinical staff and medical staff both within and outside the Trust to ensure patients are examined within the nationally agreed waiting time targets.

To maintain appointment list templates.

To prioritise, self-supervise own workload and act independently.

Mid Cheshire Hospitals NHS Foundation Trust (MCHFT) provides good quality, safe and effective healthcare to the people of Cheshire and beyond.

The Trust, which manages Leighton Hospital in Crewe, Victoria Infirmary in Northwich, and Elmhurst Intermediate Care Centre in Winsford, was established as an NHS Trust in April 1991 and became a Foundation Trust in April 2008.

We employ almost 5,000 members of staff, provide around 540 hospital beds, with a range of services including accident and emergency, maternity, outpatients, therapies, and children's health.

The Trust is also part of Central Cheshire Integrated Care Partnership (CCICP), a unique local health partnership that provides a range of community services for people across South Cheshire and Vale Royal.

During the Coronavirus pandemic, the Trust was recognised nationally for its 'Be Safe Be EquiPPEd' campaign, which aimed to make the Trust as safe as possible for staff and patients, through supporting the correct use of PPE.

The results in the 2020 national NHS Staff Survey showed improvements in all elements of the safety culture theme, with 92% of respondents feeling their role made a difference to our patients. We were also recognised nationally for our workforce health and wellbeing initiatives.

At Mid Cheshire, we value our staff and appreciate that in order to give our patients the best quality, compassionate care, we also need to look after our colleagues.