Applications Specialist
Hologic, Ewell, Surrey
Applications Specialist
Salary not available. View on company website.
Hologic, Ewell, Surrey
- Full time
- Permanent
- Remote working
Posted 1 day ago, 23 Apr | Get your application in today.
Closing date: Closing date not specified
Job ref: e279128333a74b2a824f91c20ea0df7d
Location ref: Ewell, Surrey
Full Job Description
- Act as a key technical and applications expert for Hologic customers within your territory, supporting laboratories in the effective use of our diagnostic platforms.
- Deliver engaging training for new and existing users, ensuring they feel confident operating and optimising Hologic systems.
- Provide advanced applications troubleshooting and guidance to help customers resolve complex issues quickly and effectively.
- Support the full customer journey-from pre-site and site assessments to ongoing post-installation support.
- Build strong, long-term relationships that drive customer satisfaction and retention.
- Identify opportunities to grow existing accounts while gathering insights from competitive sites to support market expansion.
- Represent Hologic at conferences, trade shows, and customer events, providing technical expertise and commercial support.
- Work closely with cross-functional teams including Sales, Field Service Engineering, Marketing, Technical Solutions, and Customer Service to deliver a seamless customer experience.
A Bachelor's degree in Life Sciences, Biomedical Sciences, or a related discipline. - Strong experience working within a diagnostic laboratory environment, with advanced applications knowledge in a relevant field.
- Solid knowledge of diagnostic technologies and the ability to confidently support Hologic products and services.
- Experience using tools such as Microsoft Office, with familiarity in systems like Salesforce CRM and Oracle ERP.
- Up-to-date awareness of local accreditation standards and clinical training requirements related to medical devices.
- Excellent communication and interpersonal skills, with the ability to explain complex scientific concepts clearly to diverse audiences.
- Strong analytical and troubleshooting abilities, with a systematic approach to solving technical challenges.
- Confidence delivering engaging training sessions to different user groups.
- The ability to interpret scientific literature and communicate key insights effectively.
- A full driving licence and the ability to travel extensively within the territory. We're looking for someone who is customer-focused, proactive, and collaborative-someone who can represent the voice of the customer internally while working independently in the field. You'll thrive in a fast-moving environment, bring thoughtful problem-solving to complex situations, and continuously look for ways to improve the customer experience. If you enjoy combining scientific expertise with relationship-building and want to make a meaningful impact in diagnostic healthcare, this role offers the opportunity to do exactly that. #LI-HE1 #LI-Remote
Direct job link
https://www.jobs24.co.uk/job/applications-specialist-126731836