Applicant Manager / Residential Sales Team Assistant

Your day-to-day workload will be varied and largely office based, consisting of anything from arranging viewings, taking property details for market appraisals, registering buyers' requirements and updating our clients on the progress of their property sales, to name but a few. If you have a confident and polite telephone manner alongside a strong background in client delivery and administration and are looking for a new challenge, we'd love to hear from you.,

• A possible, first point of contact for new and existing buyers/ clients
• Marketing support - setting up property files in readiness for advertising, (including completion of due diligence in line with AML/KYC Savills Policies), coordinating & working with our clients & 3rd party brochure companies, organising property previews for the office based & viewing teams in readiness of advertising.
Creating new applicant files and maintaining buyer relationships, for our extensive database
• Invoicing
• Contacting warm leads via email and telephone (circa 65% of the role)
• Creating new applicant files and maintaining buyer relationships, for our extensive database
• Updating the sales team with potential leads for both active buyers and prospective vendors
• Screening potential buyers for suitability
• Professional and respectful manner fitting of a Savills representative
• Comply with Savills Code of Conduct and Policies.
Additional responsibilities:
• Effective coordination of third party requests such as surveys
• Supporting the Office Manager with reporting and achieving KPI's
• Occasional local property viewings
• Updating solicitors and agents on chain details
  
  Previous applicant management/negotiator experience welcome, but not essential
Skills and Knowledge
• Proactive: takes initiative within active applicant management
• Detail orientated: meticulous in sourcing and recording accurate data
• Strong team player who builds relationships and consults with others, quickly establishes trust and credibility
• Ability to work concurrently on multiple projects
• Strong communication skills, both verbal and written
• Excellent telephone manner, administration and IT skills
• Strong organisational skills and communication skills both verbal and written
• Previous sales and/or sales/ administrative experience in a fast-paced environment
• A great work ethic, with a positive, driven attitude
• The confidence to initiate quality conversation to extract relevant, information from people
• Full UK driving licence
  
  Savills' culture is one of trust and respect, teamwork and collaboration. Our teams and our clients benefit when we work together, listening to and learning from each other. Above all, we value the motivation of our people. This is evidenced by our wellbeing offer, our capability to facilitate flexible working and our support to enjoy a healthy work life balance., We collaborate: When you join Savills, you become part of a 40,000-strong network of driven individuals, all sharing their knowledge and experience to push the real estate industry forward.
At the heart of it all, we deliver best-in-class insights and advice to help people make better property decisions. We're looking for colleagues who will help us on this mission. When you join Savills, our ask for you is simple - to be extraordinary, together. Watch films about our people and cultureAbout Savills Over 42,000 people work for us in more than 70 countries all over the world. This breadth of global coverage, combined with specialist services and market insight, means we'll always have an expert who is local to you. Founded in 1855 Co-workers 42,000 worldwide, 9600 in the UK Turnover £2.15 Bn

We understand the importance of a work life balance and offer you a generous holiday entitlement, which increases throughout your career as you progress through our job levels or reach service milestones.
• Health
Your wellbeing and that of your family is as important to us as it is to you. We offer Virtual Gp, Digital Health, Private Medical Scheme and mental health support amongst other benefits.
• Lifestyle
We promote a healthy work life balance, supported by our approach to flexible working and our wide variety of health, wellbeing and social programmes.
• Our Offer
Read more about our benefits and culture in our offer overview belowValues No matter the role you're in, we all share one purpose: to help people thrive through places and spaces. This is built into our DNA, shaping the way we behave to deliver the best results. We define it by four key values: We listen: Tell us your goals and aspirations and we'll provide the support you need to achieve them. We appreciate the individual value of every team member and create an environment where you can reach your full potential. We empower: Here, there's no limit to what you can achieve. We give you opportunities to have a real, positive impact in the community through the work you do, backed by access to our market-leading research and insights.