Analyst, Personal Assistance and Business Support (Japanese Speaking)

The Planning Desk in EGMD's Planning Department provides division-level coordination, governance enablement, planning & performance management, and change orchestration across Global Markets EMEA. In practice, the desk drives forecasting packs, fronts product/governance forums, runs the Planning operating rhythm (meetings, trackers, newsletters), and partners with Technology/Operations/Finance/HR to land division-wide changes.,

• To provide Personal Assistance and business management support to number of desks and departments heads in Global Markets division in London., Diary Management / Personal Assistance
• Responsible for, diary management, organising meetings, ensuring the correct electronic communications platforms and meeting rooms are organised and clearly identified in calendars - incl. liaising effectively with other management and executive assistants across the bank as required.
• Responsible for providing day to day support including ensuring meeting materials are prepared, printed (digitally or electronically) and distributed in advance as required
• Responsible for managing meeting rooms and refreshments with the UK catering team and making arrangements for external visitors and visiting clients/staff/colleague
• Responsible for managing incoming telephone calls on behalf of business executives, dealing where possible, taking comprehensive telephone messages and highlighting urgent matters to the appropriate member of the team
2) Management of Key Business Artefacts/Lists
• Responsible for the Oversight/control of department org charts, distribution lists, shared folders
• Responsible for the appropriate filing and management of expenses (incl. gifts, travel and entertainment)
• Responsible for creating, organising and editing meeting papers and business presentations where required using the latest branding and layouts
• Responsible for managing Business Continuity Plans on behalf of business executives / BCP leads
3) Hardware, Software and Equipment Management
• Responsible for ensuring system access' for new joiner has been raised
• Responsible for managing business equipment and stationery materials as required
• Responsible for undertaking office management tasks for the UK team including but not limited to overseeing staff onboarding/offboarding, organising equipment (Phones, laptops, appropriate connections), organising profiles in approval systems
4) Arranging and Managing Travel
• Responsible for arranging, managing and monitoring travel arrangements of departmental members within the business unit(s) (incl. flights, hotels, transfers etc)
  
  Essential:
• Extensive working experience in similar function.
• English and Japanese Language skills (spoken and written).
Preferred:
• Proven experience of working in financial industry and in Global markets.
SKILLS AND EXPERIENCE Functional / Technical Competencies: Essential Excellent and proven organisational skills, Excellent verbal and written communication skills, sound administration and prioritisation skills, ability to multi-task effectively and to work on own initiative with minimum supervision, ability to use own judgment and be proactive, effective team player with well-developed interpersonal skills, enthusiastic, with the ability to be assertive, good awareness of confidentiality, organized and detail-oriented, flexibility to be productive and comfortable in a number of different situations and environments, proficiency in Microsoft Office products. Behavioural Competencies: Ability to work on own and prioritise without direction. Flexible, positive and tenacious attitude. Excellent communication skills (verbal and written) with the ability to build credible relationships at all levels. Accurate with excellent attention to detail Preferred: Education / Qualifications: Essential A level or equivalent work experience Preferred: Degree level education PERSONAL REQUIREMENTS
• Excellent communication skills
• Results driven, with a strong sense of accountability
• A proactive, motivated approach.
• The ability to operate with urgency and priorities work accordingly
• Strong decision-making skills, the ability to demonstrate sound judgement
• A structured and logical approach to work
• A creative and innovative approach to work
• Excellent interpersonal skills
• The ability to manage large workloads and tight deadlines
• Excellent attention to detail and accuracy
• A calm approach, with the ability to perform well in a pressurized environment
• Strong numerical skills
• Excellent Microsoft Office skills and AI tools.
We are open to considering flexible working requests in line with organisational requirements.

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