AMHP Referral Advisor / Administrator

To contribute to the provision of a comprehensive, efficient and effective administrative service. To provide support to a busy team of Community based Mental Health Professionals, Team Leaders and Management. You will also take a lead for Data Quality and the E Roster system. To support the AMHP team leaders and the clinical staff with day to day administration tasks, including updating tracker, diary management, data inputting, on-going database management, using the Trust's systems (training will be provided). You will be expected to assist and provide appropriate advice and information to Service Users (Adults of all ages) and members of the public as appropriate and required. You will also liaise with other professionals inside and outside of the Trust as applicable.,

• Responsibility for ensuring all correspondence is accurately and appropriately presented using current methodologies and medical terminology used by the team.
• To be highly skilled and experienced in the full range of secretarial work practices, software programmes, and specialised functional terms.
• To use proficient internet skills to input, access, search and retrieve data relevant to team.
• To use knowledge, and experience to meet the needs of the teams by completing non-routine tasks on a daily basis.
• To update skills as necessary and attend mandatory training
• To demonstrate excellent IT skills, a good working knowledge of Microsoft Office applications and accurate audio typing is essential.
• To update the E Roster staff system with bank shifts, annual leave and sickness.
• To keep the tracker for AMHP team up to date.
  
  The postholder will be expected to have a good working knowledge of Microsoft IT applications (such Word, Excel and Outlook) and be able to access required information from Trust Systems and the Internet. The postholder will also be expected to demonstrate effective communications skills. Previous
The post holder will also be required to work independently using their own initiative but will be part of a team and provide support to the wider MDT on an ad-hoc basis. This will include generic administrative tasks, covering other admin roles, during periods of sickness, annual leave or increased workload., The postholder will be expected to have a good working knowledge of Microsoft IT applications (such Word, Excel and Outlook) and be able to access required information from Trust Systems and the Internet. The postholder will also be expected to demonstrate effective communications skills. Previous The post holder will also be required to work independently using their own initiative but will be part of a team and provide support to the wider MDT on an ad-hoc basis. This will include generic administrative tasks, covering other admin roles, during periods of sickness, annual leave or increased workload. To take on non-routine duties without direct supervision, working within broad procedural guidelines. All staff should comply with the Trust's Anti-Discriminatory Statement, Employee Charter, Trust Policies and Procedures, Code of Conduct and Equality and Diversity.,
• A good standard of education to secondary level
• Experience of working in an office environment
• NVQ3/RSA3 OR equivalent experience, Ability to organise and prioritise own workload
• To be proficient in diary management
• Maintain a filing system, both paper and computerised systems.
Desirable criteria
• Knowledge of medical terminology
  
  Hertfordshire Partnership University NHS Foundation Trust are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from the Care Quality Commission.
Our family of over 4,500 members of staff provide health and social care for people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, Essex and Norfolk, delivering these services within the community and several inpatient settings. Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout, HPFT supports people with mental ill health, learning disabilities and autism across Hertfordshire, Buckinghamshire, Norfolk and Essex. We employ around 4,500 people who deliver these services within the community and in inpatient settings. We also deliver a range of nationally commissioned specialist services including Tier 4 services for children and young people, perinatal services and medium and low secure learning disabilities services. We have operated as a NHS Foundation Trust since our authorisation in August 2007.