Air Freight Import & Export Co-ordinator Apprentice

Introduction

We are recruiting for a Freight Forwarding Apprentice to assist our customers' booking process & intended to support & expand our growing business. The successful candidate will learn all aspects of freight forwarding within a busy freight forwarding company, with opportunities to progress.

About the Employer

Meridian Freight Services is an International Freight Forwarding company, founded in 1982, providing transportation and consultancy services. Built on robust and sound business practises, the company has grown and evolved through several worldwide economic business cycles. Despite advances in paperless trading, our industry remains a people-orientated business. Our staff are highly valued resource, greatly appreciated by our clients. Every client knows that there is a dedicated professional looking after their interests. Our areas of specialism include the high value artwork sector, movement of live animals, repatriation and on-airport supervision at Heathrow Airport with our BAA accredited ID Pass Scheme. Our core values of trust, loyalty and integrity centre around putting our customers at the heart of what we do. We therefore work in a highly collaborative way with the common focus of delivering operational excellence.

What You'll Do

Freight Forwarding Customer Services Apprentice is to assist our customers' booking process and is intended to support and expand our growing business.

Learning to apply a range of skills in order to provide an excellent service to customers, including answering and responding to emails, data entry and assisting with general administrative duties:

• This role is an ongoing learning role within a busy Freight Forwarding company, with opportunities to progress
• Assisting the general administration of the customer booking process
• Data entry of work in NetFreight (Operational System)
• Development of Knowledge of Air, Sea and Road Freight markets and procedures
• Airline bookings, preparation of export documentation
• Liaising with transport
• Department to book collections, deliveries, airport transfers etc.
• Support the business in maintaining a positive and enjoyable working experience, aligned with our culture and values
• Working openly and collaboratively in a small operational team, good communication skills, attention to detail, and the ability to prioritise and organise your workload are essential
• A major aspect of the role will require communication with customers directly, so a positive attitude and friendly professional demeanour are also critical

Training Outcome

• Permanent position within Art and Cultural Services, full-time permanent position within the team

Skills Required

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Time keeping
• Positive attitude
• Eager to learn
• Professional manner

Qualifications

• Essential - GCSE - Maths & English - A-C / 4-9
• Desired - GCSE - Maths and English - A-C / 4-9

Course Information

Course: International freight forwarding specialist (level 3)

Level: 3

Route: Transport and logistics

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Monday - Friday, between 9.00am - 5.30pm.

Expected Duration: 1 Year 6 Months

Training Provider: SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED