AIGL Team Leader

This is a peak-period dual role, where you'll spend part of your week as an AIGL, and the rest of the week as an AIGL Team Leader.
As AIGL Team Leader you'll lead, motivate and inspire your team of up to 6 AIGLs to deliver incredible experiences to our guests.

You'll coach and mentor to help your colleagues be successful and promote personal wellbeing and development along the way.
You'll be engaging with our guests, taking time to understand their experiences, gather feedback, problem solve and share suggestions to the Guest Experience Manager. You'll act as the main point of contact for parents and guardians of children visiting us independently and also be on rota as the overnight on-call duty manager.

We'll support you in achieving your goals, including all the training you need to be confident in your role. However, you will already be an AIGL with at least three months experience.

Previous experience of supervising a team is a bonus, but not essential for this position but you'll naturally be able to motivate, encourage and bring out the best in others.

Above all, it's our core values of FUN, SAFETY, QUALITY, INCLUSIVITY, TEAMWORK and RESPECT that unite us.