AI & Automation Solution Consultant

The AI & Automation Centre of Expertise (GenAI CoE) at Experian helps teams across Experian's UK business. It improves products using Generative AI, machine learning, and automation. The centre has a focus on responsible, measurable impact. This is a hybrid role reporting into the Head of Automation for someone who enjoys both shaping ideas and bringing them to life. You'll work across two connected areas:

• Opportunity discovery and product ownership: identifying, refining, and validating AI and automation use cases
• Prototyping and technical scoping: building and testing solutions using low-code tools and latest technologies
An important part of your role is the ability to switch between focusing on pipeline and opportunity shaping, into hands-on delivery to remove bottlenecks and accelerate progress. Who are we looking for? Someone who is:
• Comfortable working with early-stage, ambiguous ideas and turning them into structured opportunities
• Hands-on and curious, with an interest in testing and building solutions quickly
• Motivated by learning- new AI capabilities and low-code tools as they emerge
• You will connect needs, data, and technology to make better decisions
A big part of the job is choosing the right approach - when AI is valuable, and when simpler analytics or Automation is the better answer. This is not a pure developer role, and not a traditional product owner role. It sits between both-focused on turning ideas into tangible outcomes. What you'll do
• Work with partners to translate business problems into clearly defined user cases
• Build and manage a pipeline of AI and automation opportunities
• Assess feasibility, value and suitability of AI vs traditional approaches
• Scope solutions, defining MVP, success criteria and experimentation approaches
• Develop rapid prototypes and MVPs using low-code / no-code platforms
• Communicate outcomes, including trade-offs, risks, and recommendations
• Explore and apply new tools to improve how we deliver
  
  Experience in a product, digital, or technical role where you have shaped and delivered solutions
• Experience communicating product benefits appropriate for each prospect, with experience working across business and technical partners
• You will have experience translating business problems into structured use cases and deliverable solutions
• Comfortable working in uncertain or exploratory environments, using experimentation to guide progress
• A curiosity for AI and automation, and an interest in how they are applied in real-world settings
It would be great if you also have
• Exposure to AI use cases such as generative AI, classification, or workflow automation
• Experience running experiments, pilots, or MVP-style delivery
• Experience with low-code / no-code platforms
• Experience explaining technical concepts or analysis to non-technical partners
  
  Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.
  
  Hybrid working - 40% office based
• Great compensation package and discretionary bonus plan
• Core benefits include pension, bupa healthcare, sharesave scheme and more!
• 25 days annual leave with 8 bank holidays and 3 volunteering days. You can also purchase additional annual leave.
Internal Grade D/EB8 Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces 2025 (Fortune Global Top 25), Great Place To Work in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why. Experian is also proud to be an Equal Opportunity and Affirmative Action employer. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. Experian Careers - Creating a better tomorrow together