Agent Support Assistant

We are seeking an organised and detail-oriented Agent Support Assistant to join our team. This key role will support the onboarding process of new self-employed estate agents, ensuring compliance and assisting them as they embark on their journey with iad UK. Working closely within the established Agent Support department, you'll be at the heart of helping new agents feel prepared and equipped for success.,

• Onboarding New Agents: Guide new agents through the onboarding process, ensuring all necessary compliance checks are completed, and documentation is in place. This includes coordinating with various teams to ensure new agents have the required contracts, access to training, and are introduced to essential resources.
• Administrative Support: Handle various administrative tasks, including documentation processing, scheduling of various tasks/activities, and ensuring agents are fully set up with access to required tools and resources such as CRM systems, marketing materials, and company platforms.
• Onboarding Compliance: Ensure agents are compliant with industry regulations before launching.
• Team Collaboration: Work alongside the Agent Support Team and the wider department to ensure a smooth and efficient onboarding experience. Participate in regular team meetings to discuss onboarding strategies, agent feedback, and process improvements.
• Agent Support: Provide ongoing administrative support to agents as they settle into the business. This includes responding to inquiries, processing leads through the CRM and troubleshooting issues with systems or processes.