Upload your CV
Go to job search

Aftersales Advisor

Postaladdress Uk, Guildford

Aftersales Advisor

Salary not available. View on company website.

Postaladdress Uk, Guildford

  • Full time
  • Temporary
  • Onsite working

Posted today, 25 Apr | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

Job ref: b217ac91cf304632a0d74f73dbc918af

Location ref: Guildford

Full Job Description

We are recruiting an Aftersales Advisor to support existing customers following service delivery. Based in Guildford, this temporary role focuses on post-service support, ensuring customers receive timely assistance, follow-ups, and resolution to any outstanding queries. This role is ideal for someone with strong interpersonal skills who enjoys maintaining relationships and providing reassurance and support after a service has been completed. Day-to-day of the role:

  • Acting as a point of contact for customers after services have been delivered.
  • Handling follow-up calls and emails to address queries, feedback, or concerns.
  • Managing aftersales enquiries such as amendments, clarifications, and issue resolution.
  • Liaising with internal teams to ensure outcomes are completed and communicated.
  • Updating customer records accurately and maintaining detailed case notes.
  • Ensuring customer issues are followed through to completion in a timely manner.
  • Escalating more complex concerns in line with internal procedures., This Aftersales Advisor role is a great opportunity for candidates seeking temporary aftersales-focused work with consistent weekday hours in a professional office setting. Apply now for immediate consideration by submitting your CV and a brief cover letter detailing your relevant experience and interest in the role.

    Previous experience in an aftersales, customer service, or account support role.
  • Confident communicator with a calm, empathetic, and professional approach.
  • Strong attention to detail and ability to manage multiple cases at once.
  • Comfortable using customer databases and internal systems.
  • Reliable, well-organised, and able to commit to a temporary role in Guildford.

    Competitive hourly pay, paid weekly.
  • Structured handover and role-specific training.
  • Central Guildford location with good public transport access.
  • Supportive team environment.
  • An opportunity to gain valuable aftersales and customer support experience.

Direct job link

https://www.jobs24.co.uk/job/aftersales-advisor-126746720
Relevant jobs