Afternoon Tea Head Waiter

Grantley Hall, Risplith, North Yorkshire

Afternoon Tea Head Waiter

£3400

Grantley Hall, Risplith, North Yorkshire

  • Full time
  • Permanent
  • Onsite working

Posted 6 days ago, 29 Oct | Get your application in now to be included in the first week's applications.

Closing date: Closing date not specified

Job ref: 8efc399fd8344dfea1d01bf43aff3e27

Location ref: Risplith, North Yorkshire

Full Job Description

  • Oversee the complete afternoon tea service, from preparation through to presentation, ensuring every guest experience reflects the hotel's luxury standards.
  • Lead, coach and schedule a team of waitstaff, bartenders and kitchen assistants, fostering a collaborative and high-performance environment.
  • Maintain meticulous attention to detail in table settings, food and beverage quality, and service flow, adhering to health and safety regulations.
  • Coordinate with the culinary team to manage inventory, special dietary requests and seasonal menu updates.
  • Handle guest enquiries and resolve any service issues promptly, turning challenges into memorable moments.
  • Monitor and control service costs, waste and portion control while upholding the highest standards of presentation.
  • Contribute to continuous improvement initiatives, sharing ideas that enhance efficiency and guest satisfaction.

    Proven experience (minimum 3 years) in a senior waiting or tea-service role within a luxury hotel or high-end restaurant.
  • Exceptional knowledge of traditional British afternoon tea etiquette, food handling and premium beverage service.
  • Strong leadership and people-management abilities, with a track record of developing motivated teams.
  • Excellent communication skills, both with guests and internal departments, reflecting the values of honesty and frequent, clear communication.
  • Ability to work flexibly, including weekends and holidays, while maintaining composure under pressure.
  • Commitment to continuous improvement, curiosity about emerging trends in hospitality and a passion for delivering flawless guest experiences.
  • The following content displays a map of the jobs location - Grantley Hall

Direct job link

https://www.jobs24.co.uk/job/afternoon-tea-head-waiter-127659087