Admissions Scheduler

The postholder will work as part of this team to ensure that patients are admitted to hospital in a timely and efficient manner, making the process as smooth as possible for patients and clinicians.

The postholder will be required to cover all specialties and to provide support to other areas during times of annual leave or other absences.

The post holder will provide an efficient admission service for all adult patients within the Division and lead on developments in the way elective admissions are organised.

The post holder should be able to identify any shortfall in the provision of elective slots and put forward suggestions for improving the patient access system and ensure that elective surgery access targets within the Division of Theatres and Surgery are met.

The post holder will be booking the elective patients within the National 18 week target and Cancer targets.

Do you have great customer care skills?

Enjoying speaking to customer/clients?

The Surgical Admissions Team at Lewisham and Greenwich NHS Trust is looking for an enthusiastic, well-motivated individual - who enjoys working in a challenging and busy environment - to provide and co-ordinate high quality support for maternity cover for 9 months.

Candidates will need to have excellent customer care skills, be friendly, be flexible (core hours of the department are 8am to 6pm), with excellent communication skills.

The successful candidate will have good keyboard skills, experience of dealing with the general public, and administrative experience. In return, we will offer on the job training and the starting blocks for a career in the NHS.

Lewisham and Greenwich NHS Trust is a community focused provider of local and acute care, providing high quality services to over one million people living across the London boroughs of Lewisham, Greenwich and Bexley. With a turnover of around £700 million, we provide services at Queen Elizabeth Hospital in Woolwich, University Hospital Lewisham and a range of community settings in Lewisham. We also provide some services at Queen Mary's Hospital in Sidcup.

As an organisation, we've made significant improvements for patients and staff in the last two and-a-half years. This is reflected in our most recent Care Quality Commission (CQC) inspection (from February 2020), which found improvements across the organisation and gave us an improved rating of "Good" in the Well-Led and Effective domains, in addition to the rating of "Good" that we had already achieved in the Caring domain. Our staff culture change programme has been key to the Trust's improvement journey, as we've stabilised our workforce by reducing vacancy rates and improving staff retention. We've also significantly increased the representation of minority ethnic leaders across our clinical and corporate teams.