Admissions and Enquiries Assistant

We are seeking a friendly, organised and customer-focused Admissions and Enquiries Assistant to support prospective learners from their first enquiry through to enrolment across our Further and Higher Education provision. This is a key front-line role within the Admissions and Enquiries team, providing accurate information, advice and administrative support to ensure a positive and engaging experience for applicants. Working closely with colleagues across the organisation, you will help maintain accurate learner records, meet application timescales and contribute to the continuous improvement of admissions processes.,

• Respond promptly and professionally to course and admissions enquiries from prospective students
• Provide clear and accurate information on courses, entry requirements and admissions processes
• Process FE and HE applications within agreed timescales
• Maintain accurate and up-to-date learner records and data systems
• Work collaboratively with colleagues to improve and streamline admissions processes
• Support the day-to-day administration of the Admissions and Enquiries team
• Contribute to a positive, inclusive and supportive student experience
  
  Level 2 qualification or above (or equivalent relevant experience), plus GCSE English and Maths at grade C/4 or above
• Experience in an administrative, data-focused or customer-facing role
• Strong IT skills, including confident use of Microsoft Office applications
• Excellent communication skills, both written and verbal
• High attention to detail with a strong commitment to customer service
  
  North Lindsey College has been a key training provider in Scunthorpe for over 60 years, helping thousands of people throughout the years to go on to achieve their dreams.
We offer post-16 study programmes, apprenticeships, traineeships, part-time short courses and Higher Education programmes. Across all of our provision we work closely with employers across every sector in this region and further afield, to help you gain the skills you need to progress into your chosen career.


• Competitive salary
• 30 Bookable annual leave days, bank holidays, and 2 weeks off at Christmas.
• Professional development opportunities.
• Access to same-day GP appointments, high street discounts, discounted hair and beauty treatments, electric car scheme.
• On-site gym & florist (site dependent).
• Access to our In-house Food Hall & Coffee Shops