Admissions and Accounts Apprentice

Introduction

The Apprentice will report to the Admissions Manager and work closely with the Accounts Officer. The apprentice will take responsibility for answering enquiries and producing offers for potential students in line with UKVI requirements and maintaining students’records in line with relevant accreditation bodies’ criteria.

About the Employer

New College Group provides high-quality English language education for international students from around the world. We offer General English, IELTS and exam preparation, alongside a wide range of specialised programmes for individuals and groups.

What You'll Do

The admissions and accounts teams process admissions for all NCG centres including Junior Summer Schools.

Job Description

Role and responsibilities will include:

• Maintain constant liaison with the other departments with the NCG adult centres (Manchester and Liverpool) throughout the year and the NCG Junior centres (Salford and Portsmouth) throughout
  summer to ensure all students needs and requirements are met
• Producing offer letters, visa letters, and proforma invoices (GROSS/NET) for agents/students
• Communicating with educational agents/embassies on a regular basis
• Checking finance platforms (Square, flywire) for incoming payments, adding remittances and allocating credit card payments to Fidelo
• Inputting invoices into Xero and comparing outstanding invoices between Fidelo and Xero
• Auditing the student files, ensuring they comply with UKVI & British Council regulations
• Updating student record system on Fidelo (CRM) with any new passports/visas, contact details and other important documents
• Complete/assess the sponsor guarantee details sheet (Financial Guarantees), changing the students booking accordingly and invoice the embassies
• Run weekly finance reports and contact students/agencies to ensure the Financial Guarantees are up to date
• Assisting with general student queries and where relevant, directing them to the correct departments
• Assist with other admin and finance based duties when necessary
• To participate in all mandatory training for Health and Safety and SafeGuarding, as advised by the College policy and through instruction of the appropriate line manager
• Working with children and young people under the age of 18, vulnerable adults, and students with special educational needs and disabilities
• All employed personnel are required to follow and adopt New College Group procedures and policies relating to children and young people under the age of 18, vulnerable adults and students with special educational needs and disabilities
• At all times, employees should reflect care and concern, and ensure that children and young people under the age of 18, vulnerable adults and students with special educational needs and disabilities are fully supported and responded to in a positive supportive manner
• All employees must demonstrate positive attitudes and commitment towards ensuring appropriate support structures, resources, facilities, or individualised learning or special educational plans are in place and fully implemented
• All employees must undertake appropriate training to ensure that they are fully versed with all relevant safeguarding procedures and policies and must demonstrate appropriate understanding of how these policies relate to their own individual work programmes, or areas of responsibility
• All employees will be required to undertake, as deemed appropriate from time to time, mandatory training with regards to safeguarding and general health and safety, and welfare of students, children and young people under the age of 18, vulnerable adults and individuals with special educational needs and disabilities

Training Outcome

• Full time employment for the right candidate

Skills Required

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Number skills
• Team working
• Initiative
• Non judgemental

Qualifications

• Essential - GCSE - English and Maths - Grades 9-4 (A*-C)

Course Information

Course: Business administrator (level 3)

Level: 3

Route: Business and administration

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Monday to Friday 8.30am- 5.00pm

Expected Duration: 1 Year 3 Months

Training Provider: THE OLDHAM COLLEGE