Administrator Support for Head Of Education- HMP Dovegate

Location: HMP Dovegate, Uttoxeter, ST14 8XRSalary: £26,294 per annum, plus excellent benefitsSchedule: Full-time, 40 hours per week Monday
- Friday
Administrator Support for Head of Education
Location: HMP Dovegate, Uttoxeter, ST14 8XR Salary: £26,294 per annum, plus excellent benefits Schedule: Full-time, 40 hours per week Monday
- Friday
Ready to impact a better future?
As an Administrator supporting the Head of Education in our Education, Skills and Work team, you'll play a vital role in supporting learning and development within a secure prison environment, helping individuals build skills that support rehabilitation and future opportunities.

You'll ensure accurate, secure, and timely administration across learner data, examinations, and certification processes. Your work will support education delivery, inspections, and compliance - helping create impactful solutions that contribute to rehabilitation and a positive impact on communities.

What you'll do as an Administrator Support for Head of Education
You'll be entrusted to:

Maintain accurate learner records, including enrolment, attendance, progression, and achievement data
Ensure compliance with data protection, prison security protocols, and education regulations
Produce reports on learner outcomes, attendance, and performance to support inspections and decision-making
Coordinate examinations and certification processes, including registrations, materials, and results tracking
Work collaboratively with tutors, managers, and prison colleagues to ensure accuracy and efficiency across systems
Support continuous improvement by maintaining systems and promoting effective use of digital tools and processes

Strong administrative and organisational skills, with high attention to detail
Experience working with data systems, reporting tools, and Microsoft Office, including Excel
The ability to analyse information and present insights clearly to different audiences
A collaborative approach, with the ability to build relationships across teams
A proactive mindset, with strong problem-solving skills and the ability to manage priorities effectively

Vetting and checks:

An Enhanced DBS check is required for this role. This includes spent and unspent convictions, cautions, and any relevant information held by local police, in accordance with the Rehabilitation of Offenders Act and safeguarding requirements. You will also complete an Occupational Health Questionnaire to allow us to provide any support needed for you to succeed in the role., Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .

Discover all you need to keep growing
We're one of the top 1% of international employers, so you can have confidence you'll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we're proud to offer clear development opportunities - and the support and tools to help you seize them.

What we offer

Holidays: 23 days plus bank holidays
Pension: Up to 6% contributory pension scheme
Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression
Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
Charity: Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.