Administrator SDEC

To support with the delivery of comprehensive administrative support for the Same Day Emergency Care Unit to ensure that the team function in an effective and efficient manner as well as supporting the management of databases for monitoring against Trust KPI's and targets. The post holder will be required to work as part of a team committed to delivering and improving a high standard of care within The Dudley Group NHS Foundation Trust, communicating effectively with other members of the health care team, patients and relatives., To provide a quality administrative support service to the Same Day Emergency Care Department.

• Answer all telephone calls and pro-actively deal with queries, liaising with the clinical staff where necessary
• Collate information for reporting ahead of audits
• Support the organisation of MDT meetings
• Support with general administration and data quality audits.
• Support with admin duties across the admin team
• Deal with incoming emails and post
• Be responsible for ordering and maintaining stock
• Support with the management of clinics, including utilisation and cancellations.
• To support with clerical duties relating to the admission, discharge and transfer of patients.
• Prioritise workload independently, identifying urgency, highlighting problems and taking appropriate action to prevent or solve problems without supervision.
Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.

At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace. As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working optionsand by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise. As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise. Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values.